Department of Housing Staff
Residence Hall Operations Manager: The Manager (or RHOM) oversees all the administrative functions of the area, and supervises the front desk and operations staff. The RHOM is primarily responsible for administrative/facility operations. This includes room assignments, occupancy control and maintaining student records. Additionally, the RHOM acts as a liaison between residents and Facilities, Central/Summer Housing and the rest of the University. The Residence Hall Operations Manager is available Monday through Friday 9:00am - 5:00pm. Telephone: (212) 863-9801; Email: waterst.manager@nyu.edu.
Residence Hall Receptionists: Residence Hall Receptionists staff the Front Desk Monday through Friday. Please click here for front desk hours. These Residence Hall Receptionists are the primary source of information and communication for the area. The front desk can be reached at (212) 863-9801.
Graduate Housing Assistant: The Graduate Housing Assistant (GHA) works with the RHOM and Housing offices assisting in the overall operation of the residence hall. The Water Street GHA be reached in the Manager's Office at (212) 863-9801.
Operations Assistants: OA's are located throughout the building and act as a team to serve the Water Street community as well. Their primary function is to provide assistance to residents. The OA staff assists the administrative office, mailroom and front desk.
Engineering and Housekeeping: The Engineering and Housekeeping staff can be accessed through the front desk via Service Request forms. The front desk staff will help residents complete the appropriate paperwork to address any facilities issues they may have in their apartment. Any problems in service (recurring problems or damages, service not completed in a timely manner, etc.) should be forwarded to the RHOM or GHA in the management office.
Hall Office
Hall Office location: On the 6th floor across from room 602. The Community Development Educator and the Residence Hall Operations Manager share an office suite.
Office Hours: The Community Development Educator and Assistant Community Development Educator is available Monday through Friday 10:00 am – 4:00 pm. The Residence Hall Operations Manager is available Monday through Friday 9:00 am – 5:00 pm.
Telephone number: 212/863-9801
General Hall Office services
- Information about the residence hall, procedures, services, and activities
- Help with roommate, community, residence hall, or personal concerns
- Guest and visitation procedures
- Room or residence hall changes
