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Features & Services

Reception Desk

Location: Near main entrance.

Access: Monday-Friday, 3pm to 8pm; Saturday and Sunday 2pm- 6pm. (Holiday hours may vary).

Telephone number: 212/995-3029

Desk services:

  • Information about the residence hall, procedures, services, and activities.
  • Maintenance Requests.
  • Key return and problems.
  • Mail and package pick up.
  • Vacuum cleaners loans.

Safety and Security

Safety and security are everyone's responsibility (link to Students section: Staff Services Offered), but this residence also has specific building security procedures:

  • NYU Public Safety Services officers on duty 24 hours a day.
  • Protection telephone: 212/443-8224
  • All residents must present their NYU ID cards on entry.
  • All guests must be signed in and out by their resident host and leave picture ID at the guard station.

Maintenance Concerns

Report maintenance concerns to the residence hall reception desk. Service Requests should be submitted at the first sign of a problem. If there is damage in your room, do not repair it yourself. Skilled repair personnel will fix it for you. Preventative maintenance and routine repairs are done without charge, though you will be billed for any damage caused by your negligence or actions.

Emergency repairs include major leaks and flooding, inoperative door locks, and any problem that endangers safety or property. In case of an emergency, contact the reception desk or any member of the residence hall staff immediately.

Dining Services

Mail

Mailing Address format (do not include the residence hall name):

Student Name
334 East 25th Street, Room Number
New York, NY   10010

Room Features

  • Apartment-style residence hall with bath, kitchen, and dining area in each unit.
  • Air-conditioned.
  • Undergraduate residence
  • All floors coed; single sex in rooms, suites, and apartments.

Building/Community Features

  • TV lounge and study lounge in the Carriage House across the courtyard from the mailboxes. The TV lounge also has a common kitchen.
  • Coin and Campus Cash card operated laundry in basement with a Campus Cash machine and vending machines.

Room and suite types

  • One bedroom apartments with 2 persons per room.
  • Shared studio apartments for 2 persons
  • Limited single studios apartments for 1 person

Kitchen

  • Kitchen with refrigerator, stove, oven, and sink.
  • Dining area with table and chairs.
  • Residents provide their own cookware, dishes, and supplies.

Bath

  • Full bathroom with tub/shower in each suite.

Furnishings

  • Long (80 inch) twin beds, desk, desk chair, dresser, and wastebasket for each resident.
  • Dining table and chairs in kitchen area.
  • Two-seat couch in one bedroom apartments.
  • Windows have blinds.
  • Carpeted floors in student rooms and suites.

Telephone

  • NYU local telephone service is provided at no additional charge. Your telephone number is included with your room assignment, and telephone service is available when you check in, including call waiting and voice mail. There is one phone jack per resident sharing one line per bedroom. Residents provide their own telephones (no cordless or wall phones).
  • NYU long distance service information will be mailed to your home address before or provided at check-in. Charges will be billed to each resident's hall address monthly.

Internet connections

Ethernet connections to NYUNet and the Internet for each resident are provided in each bedroom. Connection information will be mailed with your room assignment before you arrive, will be available at check-in, or may be accessed at www.nyu.edu/resnet. Residents provide their own computers with Ethernet cards, cables, and software.

Cable TV

NYU Cable TV service is provided, with one cable connection per bedroom, for access to national cable networks and special programming. Residents provide their own televisions and connecting cables.

Shipping packages before arrival: Do not send boxes or packages for arrival at your residence hall before you check in, when you can pick them up the same day a package notice is placed in your mail box.

Cleaning

Housekeeping services are provided for common areas, such as corridors and lounges, only. It is each student's responsibility to maintain his/her individual room and all shared living spaces. Important: For safety reasons, residents are not permitted, and should not attempt, to clean residence hall windows from the outside. Exterior window cleaning is included as part of the University's routine building maintenance work.

Keys

Keys to rooms, suites, and mailboxes are issued to each resident during the check-in process. These keys must be returned when checking out of the residence hall. Residents will be charged to replace lost room or mailbox keys and to install matching locks. Residents are expected to carry room keys at all times. Room keys are not to be duplicated outside the University.

Laundry

Washers and dryers are located in each residence hall. Any questions or problems related to the operation of the laundry facilities should be directed to the residence hall front desk.

Elevators

Elevators in the University's residence halls are routinely serviced and inspected. The University contracts with several companies to provide these services and to make any necessary repairs. If an elevator malfunctions while you are in it, press the alarm button and wait for instructions from the Department of Public Safety or the elevator repair service. They will be contacted immediately when a problem has been reported. Do NOT try to pry open the elevator doors or crawl out of the elevator. If you notice any irregularity in the operation of an elevator, report it immediately to the residence hall front desk. Service elevators should be operated only by authorized employees.

Maintenance & Repairs

Report maintenance concerns to the residence hall front desk. For repair service, residents must fill out a Service Request form available at the front desk and/or in the residence hall office. Service Request forms should be submitted at the first sign of a problem.

If there is damage in your room, do not repair it yourself. Skilled University repair personnel will remedy the situation. If your neglect or actions have created the need for repair, you will be charged for the resulting costs. General preventative maintenance and routine repairs are performed without charge to residents. Emergency repairs include major leaks and flooding, inoperative door locks, and any problem that endangers property or safety. In case of an emergency, contact the front desk or any member of the residence hall staff immediately.

Please note: The Department of Housing and the Department of Residential Education reserve the right to enter student rooms for emergencies, health and safety inspections, and general maintenance purposes. Since NYU residence halls are in service 12 months of the year, it may be necessary for the facilities staff to do painting or other work in your room during your occupancy. Every effort will be made to notify residents of such work in advance.

Room Painting/Construction

Students are not permitted to paint their rooms. Individual rooms are painted by the Housing Facilities Department on a rotating basis. If a room is to be painted while occupied, the resident will be notified in advance. Lofts or other structural modifications to an assigned residence hall space are prohibited.

Storage

There is no storage space for students' use in public areas of the residence halls. Please do not bring more personal property than you can keep within your room. Students may not store belongings in the residence halls during the summer. Students who need or wish to store belongings during the summer are encouraged to use local commercial storage facilities. Information regarding commercial storage options will be made available in each residence hall prior to the end of the spring term.