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Alumni Hall has a TV/recreation lounge on lower level, a meeting room and main study room on the first floor level, and study rooms on floors 3, 4, 5, 6, 12, 13, 14, and 15.

Reception Desk

Location: Near main entrance behind the Public Safety officers desk

Access: Monday-Friday, 9am to 8pm; Saturday and Sunday 10am- 6pm. (Holiday hours may vary).

Telephone number: 212/995-3162

Desk services:

  • Information about the residence hall, procedures, services, and activities.
  • Check in and check out.
  • Maintenance Requests.
  • Key return and problems.
  • Mail and package pick up.
  • Vacuum cleaners and cleaning equipment loans.

Safety and Security

Safety and security are everyone's responsibility (link to Students section: Staff Services Offered), but this residence also has specific building security procedures:

  • NYU Public Safety Services officers on duty 24 hours a day.
  • Protection telephone: 212/995-3161.
  • All residents must present their NYU ID cards on entry.
  • All guests must be signed in and out by their resident host and leave picture ID at the guard station.

Dining Services

Mail

Mailing Address format (do not include the residence hall name):

Student Name
33 Third Avenue, Room #
New York, NY   10003

Shipping packages before arrival: Do not send boxes or packages for arrival at your residence hall before you check in. You may pick them up the same day a package notice is placed in your mail box.

Cleaning

Housekeeping services are provided for common areas, such as corridors and lounges, only. It is each student's responsibility to maintain his/her individual room and all shared living spaces. Important: For safety reasons, residents are not permitted, and should not attempt, to clean residence hall windows from the outside. Exterior window cleaning is included as part of the University's routine building maintenance work.

Keys

Keys to rooms, suites, and mailboxes are issued to each resident during the check-in process. These keys must be returned when checking out of the residence hall. Residents will be charged to replace lost room or mailbox keys and to install matching locks. Residents are expected to carry room keys at all times. Room keys are not to be duplicated outside the University.

Laundry

Washers and dryers are located in each residence hall. Any questions or problems related to the operation of the laundry facilities should be directed to the residence hall front desk.

Elevators

Elevators in the University's residence halls are routinely serviced and inspected. The University contracts with several companies to provide these services and to make any necessary repairs. If an elevator malfunctions while you are in it, press the alarm button and wait for instructions from the Department of Public Safety or the elevator repair service. They will be contacted immediately when a problem has been reported. Do NOT try to pry open the elevator doors or crawl out of the elevator. If you notice any irregularity in the operation of an elevator, report it immediately to the residence hall front desk. Service elevators should be operated only by authorized employees.

Maintenance & Repairs

Report maintenance concerns to the residence hall front desk. For repair service, residents must fill out a Service Request form available at the front desk and/or in the residence hall office. Service Request forms should be submitted at the first sign of a problem.

If there is damage in your room, do not repair it yourself. Skilled University repair personnel will remedy the situation. If your neglect or actions have created the need for repair, you will be charged for the resulting costs. General preventative maintenance and routine repairs are performed without charge to residents. Emergency repairs include major leaks and flooding, inoperative door locks, and any problem that endangers property or safety. In case of an emergency, contact the front desk or any member of the residence hall staff immediately.

Please note: The Department of Housing and the Department of Residential Education reserve the right to enter student rooms for emergencies, health and safety inspections, and general maintenance purposes. Since NYU residence halls are in service 12 months of the year, it may be necessary for the facilities staff to do painting or other work in your room during your occupancy. Every effort will be made to notify residents of such work in advance.

Room Painting/Construction

Students are not permitted to paint their rooms. Individual rooms are painted by the Housing Facilities Department on a rotating basis. If a room is to be painted while occupied, the resident will be notified in advance. Lofts or other structural modifications to an assigned residence hall space are prohibited.

Storage

There is no storage space for students' use in public areas of the residence halls. Please do not bring more personal property than you can keep within your room. Students may not store belongings in the residence halls during the summer. Students who need or wish to store belongings during the summer are encouraged to use local commercial storage facilities. Information regarding commercial storage options will be made available in each residence hall prior to the end of the spring term.

Telephones

  • NYU telephone service is provided at no additional charge. This includes unlimited local calling, call waiting and caller-id. Free voice mail is provided upon request. Your telephone number is included with your room assignment, and the telephone service is available when you check in. There is one telephone jack per person sharing one telephone line in each bedroom. Residents provide their own telephones.
  • NYU long distance service information will be mailed to your home address before school begins or provided at check-in. If you have any questions or concerns, please contact us by email at telephone.service@nyu.edu or by telephone at 212-998-3333, option 2. For further information about our services, please go to: www.nyu.edu/its/telephone/student.