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Features & Services

Reception Desk

Location: Near main entrance on 13th Street.
Access: Monday-Friday, 9am to 8pm; Saturday and Sunday 10am- 6pm. (Holiday hours may vary).
Telephone number: 646/459-1720

  • Information about the residence hall, procedures, services, and activities.
  • Check in and check out.
  • Maintenance Requests.
  • Key return and problems.
  • Mail and package pick up.

Safety and Security

Safety and security are everyone's responsibility (link to Safety and Security page), but this residence also has specific building security procedures:

  • NYU Public Safety Services officers on duty 24 hours a day.
  • Protection telephone: 646/459-1721.
  • All residents must present their NYU ID cards on entry.
  • All guests must be signed in and out by their resident host and leave picture ID at the guard station.

Dining Services

Mail

Mailing Address format (do not include the residence hall name):      

Student Name
47 West 13th Street, Room #
New York, NY   10011

Shipping Packages before arrival: Do not send boxes or packages for arrival at your residence hall before you check in. You can pick packages up the same day a package notice is placed in your mailbox. Package distribution hours may differ by building.

Maintenance & Repairs

Report maintenance concerns to the residence hall reception desk. Service Requests should be submitted at the first sign of a problem. If there is damage in your room, do not repair it yourself. Skilled repair personnel will fix it for you. Preventative maintenance and routine repairs are done without charge, though you will be billed for any damage caused by your negligence or actions.

Emergency repairs include major leaks and flooding, inoperative door locks, and any problem that endangers safety or property. In case of an emergency, contact the reception desk or any member of the residence hall staff immediately.