The NYU Student Health Center and the Department of Public Safety work closely with program staff to plan for safe, healthy, and enriching opportunities long before you arrive. You will be introduced to many of these services in the months leading up to your program abroad while others will be explained in detail during the mandatory on-site orientation such as meetings with local health care providers, presentations of local laws and crime prevention techniques, and examples of cultural differences.
While an issue is unlikely to surface, should an emergency situation arise, there is a contact person designated for wellness issues on call 24 hours a day located locally; as well, the Department of Public Safety in New York will assist with international emergencies (212-998-2222). For medical situations, the University provides coverage by HTH Worldwide, an international insurance company, to ensure that treatment is available to you by qualified English-speaking professionals when needed with no out-of-pocket expense. Students are also required to maintain insurance with their home policy. For assistance in extremely rare situations, the University has contracted with International SOS, the world's leading provider of international customer care, which includes evacuation services.
The Department of Public Safety in conjunction with the Office of Global Programs works to create a safe and secure environment for students, faculty, staff, and visitors to pursue their educational and professional goals and aspirations.
Before you depart for the semester you will be instructed on how to use NYU Traveler, a Web-based information collection tool where flight and travel details, local and US telephone numbers, and emergency contact information can be stored so that NYU staff can assist you if needed.
