The NYU Student Health Center and the Department of Public Safety work closely with program staff to plan for safe, healthy, and enriching opportunities long before you arrive. You will be introduced to many of these services in the months leading up to your program abroad while others will be explained in detail during the mandatory on-site orientation such as meetings with local health care providers, presentations of local laws and crime prevention techniques, and examples of cultural differences.
While an issue is unlikely to surface, should an emergency situation arise, there is a contact person designated for wellness issues on call 24 hours a day located locally; as well, the Department of Public Safety in New York will assist with international emergencies (212-998-2222). For medical situations, the University provides coverage by HTH Worldwide, an international insurance company, to ensure that treatment is available to you by qualified English-speaking professionals when needed with no out-of-pocket expense. Students are also required to maintain insurance with their home policy. For assistance in extremely rare situations, the University has contracted with International SOS, the world's leading provider of international customer care, which includes evacuation services.
The Department of Public Safety in conjunction with the Office of Global Programs works to create a safe and secure environment for students, faculty, staff, and visitors to pursue their educational and professional goals and aspirations.
Before you depart for the semester you will be instructed on how to use NYU Traveler, a Web-based information collection tool where flight and travel details, local and US telephone numbers, and emergency contact information can be stored so that NYU staff can assist you if needed.
The same safety measures that apply in New York apply across Europe. In Florence be aware of your belongings whether you are taking the campus bus or doing laundry or out shopping. Past students have had issues with credit card number and cell phone theft.
If for some reason you are not feeling well while in Florence, there is a doctor on campus four days a week at Villa Colletta. Sign up for an appointment at the Office of Student Life in Villa Natalia.
All are easy to come by. However, they may be brands that you are not used to. If this is an issue for you, bring what you need from home. Look for the green neon signs that indicate a pharmacy. In the Piazza del Duomo, there is one that is open 24 hours!
There is also a counselor available twice a week with whom you can make an appointment. These appointments are completely confidential and can be as often as you like.
In terms of keeping fit, there is a small gym on campus in Villa Natalia which is free. For those who want a more comprehensive workout there are a number of gyms in the center of the city though these require a membership fee. If you are just looking to run, you can jog along the Arno or you can go for a run in Parco delle Cascine.
38 - 50123 FIRENZE Italy
U.S. Citizen Services — Monday through Friday 8:30 AM-12:30 PM
tel: (+39) 055.266.951
You must travel with your original passport. However, it is advisable to keep a second copy of your passport with you when you travel. Also, when you travel go online and jot down the address of the embassy or consulate in your destination city. It is important to have if you lose your passport, are the victim of a crime, or somehow end up involved with the authorities.
As part of the semester-based NYU overseas programs, all students are enrolled in a global health insurance plan called HTH Worldwide at no additional cost. This program provides students with improved access to medical and mental health services in the event you become ill or injured or require ongoing health or mental health care while abroad with New York University. Please note: The HTH Worldwide plan has coverage limits and may not provide coverage when the student returns home on travel, breaks, or on a permanent basis.
While enrollment in the HTH Worldwide plan is free to all students studying abroad with NYU, students must still be covered by a health insurance plan that complies with NYU criteria. This ensures that there are no critical gaps in coverage for medically necessary care at home or abroad. Most NYU students are automatically enrolled in and charged for the NYU-sponsored Student Health Insurance Plan as part of the course registration process. Visiting students are unfortunately not eligible for NYU-sponsored Student Health Insurance and should plan to maintain their own coverage for their term away with NYU.