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Health & Safety

The NYU Student Health Center and the Department of Public Safety work closely with program staff to plan for safe, healthy, and enriching opportunities long before you arrive. You will be introduced to many of these services in the months leading up to your program abroad while others will be explained in detail during the mandatory on-site orientation such as meetings with local health care providers, presentations of local laws and crime prevention techniques, and examples of cultural differences.

While an issue is unlikely to surface, should an emergency situation arise, there is a contact person designated for wellness issues on call 24 hours a day located locally; as well, the Department of Public Safety in New York will assist with international emergencies (212-998-2222). For medical situations, the University provides coverage by HTH Worldwide, an international insurance company, to ensure that treatment is available to you by qualified English-speaking professionals when needed with no out-of-pocket expense. Students are also required to maintain insurance with their home policy. For assistance in extremely rare situations, the University has contracted with International SOS, the world's leading provider of international customer care, which includes evacuation services.

The Department of Public Safety in conjunction with the Office of Global Programs works to create a safe and secure environment for students, faculty, staff, and visitors to pursue their educational and professional goals and aspirations.

Before you depart for the semester you will be instructed on how to use NYU Traveler, a Web-based information collection tool where flight and travel details, local and US telephone numbers, and emergency contact information can be stored so that NYU staff can assist you if needed.

Mental Health Services in Buenos Aires

NYU Buenos Aires has an onsite Clinical Psychologist, Dr. Sarah Akhter.

While studying abroad is an incredible experience, it often takes time to adjust to a new culture, living arrangements, food, language and submersion into the unfamiliar. Some students feel overwhelmed, others homesick. Some afraid, others depressed. Student may periodically feel out of sorts.

The attitudes toward counseling, or therapy, vary from one country to another. Similarly, the availability of resources and quality of services may be different from what a student is accustomed to in their home country.

Students must plan ahead before departure! Call the Wellness Exchange at 212.443.9999 or write to wellness.exchange@nyu.edu if help is needed in making connections to mental health professionals abroad.

If a student is currently attending counseling or seeing a therapist regularly, they should consider the following:

• If treatment is essential to functioning, a student should reach out to the on-site counselor.
• If a student is considering taking a hiatus from treatment, they should have a plan in the event they need to see someone while abroad.

If a student is presently taking prescribed psychotropic medication:

• The student must meet with their prescribing physician to discuss
• Receive enough medication to last until the student returns. (Note: for some conditions and some medications, this is not possible)
• Prescriptions from American doctors cannot be filled abroad. Obtain a referral to a psychiatrist or medical doctor abroad who can follow the student and write prescription refills.

Safety

Petty theft is the most prevalent problem in Buenos Aires. However, there are many scams and also unsafe situations. You definitely need to apply street smarts and remove yourself from situations that do not feel right. The same safety measures that apply in New York apply across Buenos Aires.

  1. Be aware of your belongings. Do not bring what you do not need, especially if you are going to a bar or something at night. Most people ‘lose’ things by being absent-minded or drunk.
  2. Never walk alone at night, whether you are male or female.
  3. Never bring anyone you just met back to your accommodation. If your roommate does, watch/lock up any valuables with you.
  4. Be aware of pickpockets in touristy places.
  5. Be concerned with what people might be taking from you, but also with what they might be giving you!
  6. Learn about the local laws of your host country and the countries you plan on visiting.
  7. If you travel, let your study abroad staff know where you are going and when you are supposed to be back.

Top Security Tips for Students

 “Overdoing it,” leads to the majority of arrests, accidents, violent crimes, rapes, and deaths suffered by American students when traveling to international destinations. As in the U.S., disturbing the peace, lewd behavior, littering, driving under the influence, drinking on the street or on public transportation may all be considered criminal activities by local authorities.

It just makes good sense. Drug charges can carry severe penalties, including imprisonment without bail for up to a year before a case is even tried. A conviction carries several more years of imprisonment in a foreign jail. In some countries it doesn’t matter if you’re underage either; you can still be charged as an adult.

An arrest or accident during your study abroad experience can result in a difficult legal situation. Your U.S. citizenship does not make you exempt from full prosecution under another country’s criminal justice system. Many countries impose harsh penalties for violations that would be considered minor in the United States. If you find yourself in a legal jam, contact the closest U.S. consulate, U.S. consular agency, or the U.S. embassy for assistance. Keep in mind, U.S. consular employees cannot arrange for local officials to release detained American citizens.

Some illegitimate taxi drivers are sometimes, in fact, criminals in search of victims. Some passengers of unlicensed taxis have been robbed, kidnapped, and/or raped. When in doubt, ask the Global site staff, club or restaurant staff to summon a legitimate taxi for you.

A pocketknife can result in a serious weapons charge while on foreign soil – even if the knife is found while being arrested for a separate offense.

Here in the U.S. we enjoy many liberties. However, political activities in other countries can result in detention and/or deportation by officials. Even demonstrations that are intended to be peaceful can sometimes turn violent, and you don’t want to be caught in the middle.

Keep wallets, cell phones , laptops and other valuables with you. These are the type of property that are commonly reported stolen. Crimes of Opportunity can be minimized by safeguarding your property and not leaving them unattended.

In your residence, always close and lock your door even if leave for just a minute. Insist your roommate(s) do the same. Establish rules with your roommate(s) regarding visitors .

The best time to use ATMs is during the daylight hours. Use bank affiliated ATMs whenever possible. Avoid carrying large amounts of cash; avoid counting or displaying money on the street.

Be aware of pickpocket situations — crowded areas e.g. subways. Men – carry wallets in front pants pocket. Women – use bags, pocketbooks etc. that zipper well; keep pocketbooks on your lap when in restaurants etc. Avoid the backs of chairs or under the table, carry your bag close to your body, tucked in the bend of your elbow. Avoid bags that clasp or snap shut, zippered bags are preferable.

Medications & Toiletries

Prescriptions/Medications – It was very easy to get the necessary medicines. There is equivalent medications for everything that is in America and you can get some prescription medicine over the counter without a note from a doctor. You should try to bring filled prescriptions to last the entire semester with you.

Ladies – if you are on the pill or have a tendency to get UTIs, we recommend bringing filled prescriptions with you. You can get medications that you need in Argentina, but if you are used to something in particular, then bring it with you.

Contraceptives and Toiletries – They are available. However, you may not find the brands that you are used to. If you rely on something, bring enough to last you the semester.

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U.S. Consulate

Av. Colombia 4300 (C1425GMN) Buenos Aires - Argentina

Tel: (54-11) 5777-4533

Fax: (54-11) 5777-4240

http://argentina.usembassy.gov

Emergencies and Counseling

For emergency situations, there is an on call phone that rotates between staff members: students can call in case of an emergency, 24 hours a day, seven days a week.

If students needs personal counseling as a consequence of the stressful adaptation to their new environment, they can contact our on-site Counselor, Andrea Czar. She will be providing Counseling Assistance on site every week. If an emotional emergency should occur, there is a hotline where English speaking professionals can assist students in distress. For additional support, the students can call the NYU Wellness Exchange in NYC. All numbers are listed below.

NYU Buenos Aires also provides several wellness activities, such as workshops, yoga lessons and sport tournaments, in addition to membership to nearby gyms.

New York University Wellness Exchange

212-443-9999 (24/7 hotline)

This confidential line is answered by mental health professionals which acts both as a single point of access for all health and mental health services as well as a counseling and crisis hotline for students in distress.

Students can connect directly from the NYU BA offices by dialing 899 from any of the office phones.

If calling from another location within Argentina, students should dial 4828-5229. The call will be charged as a local call, although it connects straight to the NY Wellness Exchange.

Health/Safety Emergencies

Main Office: +54 11 4828 5200 (Monday to Friday, 9:00 AM - 5:00 PM)
Emergency Phone: +54 9 11 3180 8290
Guard: +54 11 4828 5212

Emotional Emergencies

0800 777 8327 (Monday to Friday, 10:00 AM - 8:00 PM)
15 5185 4326 (night emergencies)

Local Emergency Numbers

Police: 911 / 101
Ambulance: 107
Fire: 100

Home Doctor Visits

If you are too sick to go to the Hospital you can request that a doctor come to your residence to assist you. This service is free of charge and is provided by EMERGENCIAS S.A. Call the green number on the back of your membership card (4323-0433).

NOTE: These doctors DO NOT speak English, it is a service that can be used by all in Argentina and it is not required for them to know a second language.

Identification

You must travel with your original passport. However, it is advisable to keep a second copy of your passport with you when you travel. Also, when you travel go online and jot down the address of the embassy or consulate in your destination city. It is important to have if you lose your passport, are the victim of a crime, or somehow end up involved with the authorities.


Health Insurance

As part of the semester-based NYU overseas programs, all students are enrolled in a global health insurance plan called HTH Worldwide at no additional cost. This program provides students with improved access to medical and mental health services in the event you become ill or injured or require ongoing health or mental health care while abroad with New York University. Please note: The HTH Worldwide plan has coverage limits and may not provide coverage when the student returns home on travel, breaks, or on a permanent basis.

While enrollment in the HTH Worldwide plan is free to all students studying abroad with NYU, students must still be covered by a health insurance plan that complies with NYU criteria. This ensures that there are no critical gaps in coverage for medically necessary care at home or abroad. Most NYU students are automatically enrolled in and charged for the NYU-sponsored Student Health Insurance Plan as part of the course registration process. Visiting students are unfortunately not eligible for NYU-sponsored Student Health Insurance and should plan to maintain their own coverage for their term away with NYU.

Students who join our program are covered by HTH Worldwide. This insurance company provides coverage for every medical issue that might arise throughout the semester, in Argentina or in any other foreign country. Credentialed, western trained, English-speaking health professionals are available for any kind of medical situation. Aleman Hospital where treatment is covered by HTH is located only a few blocks away from the Academic Center. In addition, students can also see an on-site physician twice a week at the Academic Center.

Personal Property Insurance

While it’s not mandatory that you purchase personal property insurance for your semester abroad, we strongly recommend that you consider it before your semester begins, particularly if you are bringing electronics with you or if you plan on traveling.

Information on the CSI Insurance Agency, a company that provides personal property/effects insurance for you while abroad if you select to undertake coverage, is included here. This is the same company that offers a similar policy for students personal items on the NYU campus in New York.

Questions about this coverage should be directed to CSI Insurance Agency directly. http://www.collegestudentinsurance.com/

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