For questions about access:
Contact your supervisor or Approval Path Administrator for questions related to access to AP Workflow or to a particular approval path.
For technical help:
For browser support and other technical issues, contact the IT Service Desk at 212-998-3333 or email AskITS@nyu.edu.
For help navigating and understanding AP Workflow:
Contact AP Customer Service at cdv.apcs@nyu.edu. Also see AP Workflow's online help from the AP Workflow menu, and from within the AP Workflow channel on the NYU Workflow Administrative Services portal.
For training:
Online and instructor led training for AP Workflow is available through NYUiLearn. Log in to NYUiLearn on the Work tab in NYUHome. Once you have logged in, visit the Course Catalog to register for courses.
FIN 003: All About AP Workflow (online)
FIN 004: All About AP Workflow (instructor led)
For help on reimbursement and cash advance processes, including relevant policies:
| Issues | Contact |
| Approval and Authorization Direct Deposit Program Documentation Requirements Missing or Lost Receipts Record Retention Requirements Reimbursable Expenses Reimbursement Process Timing |
Accounts Payable Customer Service Controller's Division 726 Broadway, 2nd Floor New York, NY 10003 Tel: 212-998-2990 Fax: 212-995-4586 cdv.apcs@nyu.edu |
| Cash Advances and Reimbursement of Expenses Charged to Sponsored Programs | Sponsored Programs Accounting |