For questions about access:
Contact your supervisor or Approval Path Administrator for questions related to access to AP Workflow or to a particular approval path.
For technical help:
For browser support and other technical issues, contact ITS Client Services (CS) at 212-998-3333 (press 1 when prompted) or email its.AdminHelp@nyu.edu.
For help navigating and understanding AP Workflow:
Contact APworkflow@nyu.edu. Also see AP Workflow's online help from the AP Workflow menu, and from within the AP Workflow channel on the NYU Workflow Administrative Services portal.
For hands-on training:
Contact APworkflow@nyu.edu or check the training schedule on the Controller's Division site.
For help on reimbursement and cash advance processes, including relevant policies:
| Issues | Contact |
| Approval and Authorization Direct Deposit Program Documentation Requirements Missing or Lost Receipts Record Retention Requirements Reimbursable Expenses Reimbursement Process Timing |
Accounts Payable Customer Service Controller's Division 726 Broadway, 2nd Floor New York, NY 10003 Tel: 212-998-2990 Fax: 212-995-4586 cdv.apcs@nyu.edu |
| Cash Advances and Reimbursement of Expenses Charged to Sponsored Programs | For School of Medicine: For All Other Schools: |