Client Services Center
Your point of contact for service requests
285 Mercer Street, 6th Floor
New York, New York 10003
Mail Code: 0636
Telephone: (212) 998-1001
Fax: (212) 995-4671
Mon-Fri: 6:00 AM to 10:00 PM
Sat & Sun: 8:00 AM to 8:00 PM
(Except University Holidays)
Work Request Form
Please use this work request form to submit routine service requests for New York University in Manhattan and Brooklyn locations including Polytechnic School of Engineering and Public Safety (non emergency requests)
In case of Fire-Police-Ambulance emergencies, DIAL 911.
For urgent requests (i.e. water leak, heat outage, etc.) outside of Client Services Center operational hours, please contact the Front Desk/Public Safety Officer located in the building lobby or call the Department of Public Safety at (212) 998-2222.
Once you submit this form, a work order will be dispatched to the facilities office by the Client Services Center for processing. You will receive an email with the Work Order number.
If you have any questions, please contact the Client Services Center at (212) 998-1001 or email firstname.lastname@example.org. Please reference the Work Order number if one has been provided to you.