Please note: As of Wednesday, December 12, 2018 the FCM Client Services Center has moved to 10 Astor Place, 7th Floor, New York, NY 10003. Our hours, email address, phone number and fax number remain the same.
Friendly Reminder: As of Monday, October 16, 2017 the FCM Client Services Center will no longer process Public Safety requests for Card Access, Guard Coverage, and Technical Services.
Please submit those requests via PublicSafetyLink
Please use this work request form to submit routine service requests for New York University in Manhattan and Brooklyn locations including the Tandon School of Engineering.
In case of Fire-Police-Ambulance emergencies, DIAL 911.
For urgent requests (i.e. water leak, heat outage, etc.) outside of FCM Client Services Center operational hours, please contact the Front Desk/Public Safety Officer located in the building lobby or call the Department of Public Safety at (212) 998-2222.
Once you submit this form, a work order will be dispatched to the facilities office by the FCM Client Services Center for processing.
You will receive an email with the Work Order number.
If you have any questions, please contact the FCM Client Services Center at (212) 998-1001 or email firstname.lastname@example.org. Please reference the Work Order number if one has been provided to you.
Mon-Fri: 6:00 AM to 10:00 PM
Sat & Sun: 8:00 AM to 8:00 PM
(Except University Holidays)