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Remote Instruction for Students

Instructors may ask you to complete assignments, watch lectures or otherwise participate in online discussions and chat rooms. Help is available for you to complete these tasks! Communication should come directly from your instructors on what is available to you in terms of recorded lectures and additional resources, as well as what is expected of you in terms of completing online assignments and participating in online discussions. The Digital Studio, IT Service Desk and the ServiceLink knowledge base are available to help you, and these simple instructions can set you on the right path.

For alternate locations to work from, see the ITS computer lab locations and hours. If you need specific software or hardware to get your work done, see the list of software packages available for use at ITS labs and the list of equipment and other technology resources available at ITS labs.

Labs overcrowded and need to get your work done? Consider using the Virtual Computer Lab, open 24 hours a day.

Submitting assignments online

Completing online tests or quizzes

Participating in an online discussion

There are multiple options for online discussion within NYU Classes, including:


Remote Instruction Webinar

Training Webinar Available

Watch the video of instructional technologists from Academic Technology Services for a quick 20-minute overview exploring tips and tricks for remote instruction.


Search NYU ServiceLink for tutorials, service descriptions, and other support information.

By Phone

Call the IT Service Desk to speak with someone about your IT support needs. Available 24x7 at 212-998-3333.

By Email

IT Service Desk:


For in-person IT support in New York, visit the IT Service Desk at 10 Astor Place, and/or the Digital Studio in Bobst Library, 70 Washington Square South.


NYU Information Alerts are available at and via NYUHome; service maintenance and outages are detailed on the IT Service Status page.

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