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Remote Instruction Support

students at iMacs

In the event that you need to teach a class session from off campus, the University provides a variety of services to connect you with your students and to enable you to share class resources. Note: You should consult with your department chair about acceptable reasons and best practices for teaching remotely.

This site offers a list of services, resources, and approaches that you may wish to use to support your remote instruction efforts. The chart below provides an overview of the technologies that can be used to augment or replace classroom activities in the event that remote instruction is necessary.

Some of the tools listed are appropriate for use in synchronous (“real-time”) instruction, while others support asynchronous (“non-real-time”) instruction. Please keep in mind, however, that coordinating a live, remote lecture using any technology can present a variety of technical challenges for instructors and students. These include different types of internet connections, periods of Internet slowness, and disruptions to wireless service at the time of need. For these reasons, in the event of an emergency asynchronous approaches are often preferable.

Whatever approach you prefer to take, it is strongly recommended that you familiarize yourself with the available technology before needs arise.

In the event that remote instruction becomes necessary, please know that NYU IT will strive to keep production services related to communication and instruction up and running. Also, where possible, computing labs will be kept open.

Finally, please know that the University stands ready to provide faculty with support for using the tools listed below. For information about how to access this support, please see the “Support” notice on the right-hand side of this page. (If you are interested in learning more about University-level support for instructional technology generally, please visit Instructional Technology Support.)  

TASKTOOLS
Lecturing (asynchronous, pre-recording lectures)
Lecturing (synchronous)
Leading discussions (asynchronous)
Leading discussions (synchronous)
Providing course content to your students
Distributing group updates/communicating with your class
Holding virtual office hours
Submitting papers
Quizzes

Support
         
   

New! Webinar

Join instructional technologists from Academic Technology Services for a quick 20-minute overview exploring tips and tricks for remote instruction.

Online

Search NYU ServiceLink for tutorials, service descriptions, and other support information.

By Phone

Call the IT Service Desk to speak with someone about your IT support needs. Available 24x7 at 212-998-3333.

By Email

IT Service Desk: AskITS@nyu.edu

In-Person

For in-person IT support in New York, visit the IT Service Desk at 10 Astor Place, and/or the Digital Studio in Bobst Library, 70 Washington Square South.

Alerts

NYU Information Alerts are available at www.nyu.edu/info.alert and via NYUHome; service maintenance and outages are detailed on the IT Service Status page.

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