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E-mail Services

As one of the backbones of digital communications, e-mail is an essential service provided to everyone at NYU in order to communicate and collaborate.  Standard e-mail is powered by Google Apps for Education, is an official means of communication within the university community, and is easily accessible by visiting email.nyu.edu.  In addition, there are additional services available for appropriate faculty and administrators to communicate via e-mail in bulk form.

NYU E-mail

ITS eServices manages the central e-mail system for NYU, providing e-mail services to over 135,000 members of the active and alumni NYU community. Incoming and outgoing mail is automatically scanned for viruses before delivery, and a customizable spam filtering tool is also available.

Powered by Google Apps for Education, NYU E-mail may be accessed from any internet-enabled device by going to email.nyu.edu and signing in with your existing NYU NetID and password (or through NYUHome if eligible). No configuration is necessary if you choose to use the web interface. Additional information about e-mail at NYU and configuring for a desktop client is available at www.nyu.edu/its/email.

For information on policies relating to e-mail at NYU, visit the ITS Policies page.

The IT Service Desk can help you with questions about NYU e-mail and access via web browser, desktop e-mail program, or mobile device. If you need help configuring your personal e-mail address, instructions are available at www.nyu.edu/its/email/address.

If you are looking to set up a departmental e-mail alias, follow the instructions in the NYU Web Guide.

  

Bulk E-mail Messaging

NYU E-mail Direct

NYU E-mail Direct is a bulk e-mail service through which preauthorized NYU faculty, staff, and administrators can request to send an e-mail message to a well-defined segment or segments of the University community. When properly used, mass e-mail is a powerful tool for conducting business swiftly, without generating large amounts of paper.

E-mail Direct will ensure that e-mail lists are kept confidential, systems are properly scheduled for orderly delivery, bounced e-mail and other anomalies are handled in a structured environment, and that mailings are coordinated across the University.  And since E-mail Direct is a fully web-based application, all information is supplied via our neatly organized desktop web interface. 

Before using or requesting access to E-mail Direct, please read the Policies and Guidelines for Sending Bulk E-mail at NYU. To sign up for an account or request assistance with a custom HTML E-mail Template please use the project request form.

Advanced Bulk E-mail Messaging

The Digital Communications Group can help with generating a single, more advanced, HTML e-mail blast, or a robust bulk message campaign.  These advanced features include details like mail-merged content within the message, more targeted recipient lists, and on-going subscribe and unsubscribe features.

Most units at the university do not need such complex features; however, there are times when they are useful.  To take advantage of these features and learn more about them from the DigiComm experts, submit a project request.

NYU E-mail Support 

New York & other:
212-998-3333
AskITS@nyu.edu

Abu Dhabi
971-2-628-8888
nyuad.it.help@nyu.edu

More Support Info ยป

Updates Direct
from Google Apps

E-mail alerts
RSS feeds


Bulk E-mail Authorization & Approval

E-mail Direct access typically requires authorization. If you are an NYU school administrator or faculty member, you can request access by contacting your school's dean. If you're a central administrative unit or not sure whether you meet eligibility requirements, send a message with your name, title, and reason for desiring access to email.direct@nyu.edu.

For approval to send messages, ITS suggests that for mailings sent to your own constituency, this can be approved by a pre-designated person; for mailings addressing more than your immediate constituency, please review the following restrictions


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