Some of the most common issues users have with the CMS can be solved by doing the following troubleshooting techniques.
Before contacting ITS, always check your browser first. Currently, Mozilla Firefox is the only supported browser for content creation in the CMS.
Currently, the only supported browser for using the CMS is Mozilla Firefox.
For optimal viewing of the CMS interface, use a screen resolution of 1024 x 768 or higher and the most recent version of Firefox. If your system does not allow for 1024 x 768 resolution, 800 x 600 will still allow you to to view the full width of the page.
If you have a question that is not answered here, contact ITS Client Services and identify yourself as a user of the Web Content Management System.