CMS Training & Support

Here you will find foundation information about and tutorials on how to use our Web content management system, Day Software's CQ.

Should you have a question that is not answered within this section, please contact the IT Service Desk:

AskITS@nyu.edu
212-998-3333
NYU Help Desk (for global IT support contact information)

Note: Make sure to identify yourself as an author on the "Web Content Management System".

CMS Basic Information

An overview of the CMS; why and how it was chosen, how to get access, and information on access controls.

How to Use the CMS

Information on the authoring tools within the CMS, instructions on how to create, edit and delete pages.

Component Tutorials

Step-by-step instructions on how to implement various functionality into your pages.

Best Practices

Guidelines on how to create Web pages that make an impact, and best utilize available features of the CMS.

Troubleshooting

Information on how to handle errors; what to do, who to call.

CMS Eligibility

Full-time faculty and staff, and full-time enrolled students (Graduate Assistant students who have received approval from the authorized Web content approver for the specific content area on which the student has been contracted to work) may request access to the CMS using an online application. The information in the submitted application will be confirmed by the authorized Web content approver and then sent to ITS/WebComm for final approval. If an applicant does not meet the eligibility criteria, the application will be rejected. Once approved, the individual will receive access to and be trained to maintain content on the University CMS (with access to the Production environment, Authoring instance only).

Non-NYU affiliates (e.g., Web consultants) must be sponsored for CMS access by the full-time faculty or staff member who is the content approver for the specific content area.

Note: The affiliate then must be assigned an NYU NetID, as per the instructions on the New NetID Assignment page. Once the NetID is obtained and the individual is authorized by ITS/WebComm, the non-NYU affiliate will be eligible to apply for access using the online form.