NYU provides the digital communication services necessary for faculty and staff to communicate easily and inexpensively. Available web communication technologies include bulk email services, social media, mobile applications, and the Content Management System (CMS). Fill out the Project Request Form to inquire about custom digital solutions, or for assistance with any of the services listed below.
CMS Training & Support is your source for information about our content management system (CMS). Find tutorials, troubleshooting tips and instructions on how to access and use the CMS.
CMS training is available multiple times per semester. Individual CMS orientation sessions can be scheduled, schedule permitting, or will be built into project plans when new organizations are on-boarded into the CMS.
DigiComm provides resources to help design new pages or modify existing content.
If you are planning to re-structure your content and pages, our team can help organize your page hierarchy.
CMS users can design a page using four 5-column grid templates. If available templates do not suit your needs or strategy, please submit a Project Request Form for a custom template.
Contact us to change the series of approvals required to publish content.
Visit the Email Services page for information about sending bulk HTML emails to all or a segment of the university community. If you need a help building a custom email template, fill out the Project Request Form.
Contact our team for help developing your social media strategy. We can suggest and provide best practices to help you use social channels effectively, protect reputation, and follow University guidelines. Read more about social media at NYU.
The University Events Calendar serves as NYU's central source for event information.
If your unit would like to add your events to the public NYU Events Calendar, please write to email@example.com and supply the following information:
For support adding an event, please see our Events Calendar tutorials.
Submit a Project Request Form for help with the following:
Error pages can be built out with a custom message.
We can resolve broken links or remove dead pages.
Please do not publish or advertise any URLs until your request has been fulfilled.
Our team can review a page or section of pages to:
Urchin offers basic page analytics for pages using NYU’s content management system. Learn more about using Urchin.
The NYU Search Engine utilizes proprietary technology developed by Google. While we cannot control the results populated, we can advise you on how to have better content to improve your rankings or even possibly have a suggested link at the top of the results.
ePayments is the official service for accepting electronic payments at NYU. The service is designed to allow the acceptance of Credit Cards, ACH/e-Checks, or Electronic Payments for gifts, donations, goods, or services. ePayments at NYU are centrally managed by the Treasury Division.
Questions about CMS accounts/ permissions
Email the CMS Training Team »
Technical support with the CMS
Email the IT Service Desk »
Inquiries regarding the Email Direct System
Email the Email Direct Team »
Questions about the University Events Calendar
Email the Events Team »
Questions regarding NYU Lists (Lyris)
Email the IT Service Desk »
Assistance with NYU Web (i4.nyu.edu)
Email the Web Team »
For all other inquiries, submit a Project Request Form »