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Developing Employees

As part of NYU’s Performance Communication Process, managers and employees meet at least once each year to set Development Goals and a Development Plan that will help the employee build new knowledge, skills, and abilities. To be most effective, follow the 70-20-10 formula when planning development for your employees:

70% on-the-job experiences: Assignments, projects and other work that challenge the employee to develop new capabilities and skills.

20% coaching and feedback: Informal feedback and guidance provided on a day-to-day basis, supplemented by formal feedback and coaching provided through the formal Performance Communication Process.

10% formal courses and training program: Throughout the year, the Office of Talent, Learning & Organizational Development offers workshops designed to enhance the skills of support staff, administrators, and management staff.  Some of these programs are provided on an open-enrollment basis to all employees across the University, and some are offered online. Login to NYUiLearn via NYUHome for more information about courses currently scheduled or contact PeopleLink, NYU's new integrated service center for HR, Benefits, and Payroll inquiries, at

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