In recent years a variety of stakeholders have proposed
new models for expanding the delivery of oral health care,
based largely on their interpretation of the size,
location, and composition of the dental workforce.
Certainly, an adequate dental workforce, located where
it is needed and sufficiently funded to carry out its
mission, is critical to improving the nation's oral health.
This includes having sufficient numbers and types of allied
personnel available to support the dentists who ultimately
are responsible for diagnosing, planning treatment, and
delivering those services that only they, as doctors of
oral health, are appropriately educated and trained to
perform.
ADA policies on workforce are too numerous to mention
here, but they all derive from basic principles.
- All Americans deserve access to oral health care
provided by fully educated and trained dentists and the
teams that support them.
- While innovative use of existing and some new
dental team members shows great promise, only dentists
should diagnose disease, develop treatment plans, and
perform surgical/irreversible procedures.
- Dentists, in cooperation with appropriate governing
bodies, should determine the scope of practice of
allied dental personnel with an eye to (1) which
functions and procedures can be delegated, (2) what
degree of supervision is appropriate for those
procedures and personnel, and (3) which cannot be
delegated to someone who lacks the knowledge and skill
of a dentist.
- Everyone who provides oral health care must have
completed appropriate education and training, and must
meet any additional criteria needed to assure
competence within the scope of practice approved by
authorized licensing bodies.
A consistent refrain among supporters of so-called
midlevel practitioners is that there are not enough
dentists to care for a major influx of indigent patients.
They further argue that baby-boom dentists will retire in
such numbers as to further diminish what they maintain is
an already inadequate dentist population. In fact, studies
conducted by the ADA and the American Dental Education
Association (ADEA) indicate that the number of dental
schools and graduates will increase steadily through 2030
and that the number of professionally active dentists also
will increase from its current level of approximately
180,000 to as many as 200,000 over the same period. The
real problem is where the dentists are in relation to
underserved populations. Access disparities can be greatly
reduced by finding new ways of getting dentists to the
people and getting people to the dentists.
The National Health Service Corps, the Indian Health
Service, and the loose network of Federally Qualified
Health Centers use various combinations of incentives to
place dentists in underserved areas, most focusing on
student loan repayment. Some states also offer tax
incentives or scaled reimbursement for practitioners
working in underserved areas or providing care under public
assistance programs such as Medicaid. Some dental programs
join forces with schools or social service entities to
provide transportation and other support services to help
patients keep appointments. Even under chronic funding
constriction, imaginative people have maximized available
resources and leveraged natural allies to dramatically
improve the abilities of existing programs and systems to
deliver care where it is most needed.
Administrative and reimbursement reforms to the Medicaid
dental programs in Michigan (Healthy Kids Dental),
Tennessee (TennCare), and Alabama (Smile Alabama!) have
substantially increased dentist participation and patient
utilization. In Brattleboro, Vermont, Head Start, the state
health department, school officials, and hospital
administrators collaboratively established a
fee-for-service, for-profit dental center to address the
needs of the underserved in a rural community.
All of these initiatives wrought significant, positive
change through relatively minor funding increases combined
with improvements in administration. They did so with
little or no change in the population of dentists.
Unfortunately, unlike Brattleboro's small-scale program,
none of the statewide systems provide care to adults in any
meaningful way.
Multiple groups have offered new workforce models
intended to provide clinical services—including surgery—to
underserved populations. Their proponents cite various
dental therapist programs in other countries, in which
non-dentists perform such surgical procedures as
extractions, restorations, and even pulpotomies. But the
midlevel programs in these countries differ so dramatically
in scope of practice, populations served, and degree of
dentist supervision that referring to them en masse is
misleading at best.
These models share, however, some basic flaws. They
overload midlevel providers with more responsibility than
they should be expected to bear. Their proponents
consistently refer to certain procedures, including
extractions, as "simple," saying that of course more
complex cases will be referred to dentists. However, we
believe that midlevel providers' training—some models call
for as little as 18 months—cannot adequately prepare them
to distinguish between "simple" and "complex" cases. We
further question a midlevel's ability to distinguish
between teeth that cannot be saved and should be extracted
from those that could be saved by restorative methods
beyond the midlevel's training. For these and other
reasons, the ADA opposes unequivocally models that call for
non-dentists to perform surgical/irreversible procedures,
often with little or no direct supervision by fully trained
dentists.
Midlevel proponents either imply or assert that care
from these providers will be less expensive than that
delivered by dentists, because they will earn less than
dentists. But the difference between the salary of a
dentist and that of a therapist or advanced hygienist would
likely be offset by a therapist's lesser productivity
compared with that of a fully trained dentist and would
have a minimal effect on the overall cost of delivering
care.
The ADA is piloting a new dental position, the Community
Dental Health Coordinator (CDHC), that represents a
completely different philosophy. Modeled on the community
health worker, which has proven extraordinarily successful
on the medical side, CDHCs function primarily as oral
health educators and providers of limited, mainly
preventive clinical services. They also help patients clear
the red tape, find dentists, book appointments, and assist
with critical logistical support such as securing child
care, transportation, and permission to miss work in order
to receive treatment. A public health system based on the
surgical intervention in disease after disease has occurred
is inherently flawed. Rather than focusing strictly on
treating disease, the CDHC provides the education and
preventive services that ultimately can contain an epidemic
by preventing it.
In some communities, dental clinics, whether government
funded, private, or nonprofit, may be the only resource
available for dental care, and they often are overwhelmed.
Many dentists who dedicate their careers to working in them
do so out of a powerful sense of social responsibility. But
the system cannot sustain itself relying solely on doctors
who, upon completing grueling years of education and
training, to say nothing of attempting to repay the cost of
completing their education, choose such selfless career
paths. These positions must pay competitively. Equally
important, clinics must find new ways to partner with
private practitioners, who can adjust to varying caseloads
and confer a degree of efficiency beyond the capabilities
of clinics under their current administrative and
compensation structures.
Dental school clinics and off-site training programs
also can be instrumental in providing needed care to
patients who otherwise could not afford it. A prime example
is the collaboration between the NYU College of Dentistry
and Henry Schein Cares, which places dental students,
faculty, residents, and hygienists in diverse clinical
settings caring for disadvantaged patients. In addition to
the obvious benefits of providing care to underserved
populations, such programs bring students into direct
contact with people whose oral health needs are profound,
and teach students the real impact they can have in serving
these communities.
Untreated dental disease in America is a national
disgrace. What Surgeon General David Satcher famously
called a "silent epidemic" of untreated oral disease owes
in part to a failure to speak up. Dentists have carried the
burden of advocating and caring for the underserved for
decades, with only limited success. Perhaps most
frustrating is that real change is within reach. The system
of clinical care is essentially in place, one that has
proven to be a model for the larger sphere of health
care—patient education, focused prevention, and, when
needed, early intervention to restore optimal health. When
brought into this system, patients are empowered to be
stewards of their own health.
Innovations in the dental workforce, such as expanded
function dental assistants, oral preventive assistants, and
patient navigators like the Community Dental Health
Coordinator, can greatly improve the system's efficiency
and capacity. But addressing workforce issues while
ignoring other major determinants such as education,
prevention, administration, and, most importantly finance,
is the policy equivalent of digging a hole in the
ocean.
That other sectors of society are becoming increasingly
vocal and passionate about the need to improve America's
oral health can only help. Disagreement is natural and
ultimately healthy. But attempts to end the epidemic of
untreated dental disease that do not position dentists as
leaders and guides are doomed to fail. The people we all
want to help deserve better—everyone deserves a dentist.
The 156,000 members of the American Dental Association
stand ready to continue working, aided by our new allies,
toward our common goal of a healthier, more productive
nation.
Addressing workforce issues while ignoring other major
determinants such as education, prevention, administration,
and, most importantly finance, is the policy equivalent of
digging a hole in the ocean.