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Parent Resources at the Student Resource Center is here to assist you with the transition of your student from year to year by serving as a resource as you navigate the many offices and services available throughout the university.  There is no doubt you will have questions and concerns as your student makes their college journey.  We’re here to help with those questions.

At NYU, we understand your desire to be there to assist and provide for your student, and understand how crucial a role you play in their life.  However, our goal is to assist you in helping your student navigate the resources available to them that will help him/her develop as a young adult and make the daily decisions that are a part of their new life. 

We see the parent’s role to now be one of support (not just financially) – not doing for them – but helping them to do for themselves.  And when they cannot,  to know where to ask for help.  As a parent, you can support your student by empowering them to make new friends and stay on top of coursework. You can also provide support by directing your student to a variety of University resources when needed and encouraging your student to reach out for assistance.  

Please review the information provided on these pages -- from calendars to helpful books, quick navigations to helpful webpages, ways to stay connected, and of course, a place to call or email when you need it.


  • Winter Recess for students runs from December 20 to January 26, unless a student is enrolled in the optional January Session, which begins on January 5.
  • All residence halls will remain open and staffed (including 24/7 security) during the break, although there may be restrictions on visitation policies.
  • Other University facilities and services may operate on a limited schedule. For information about winter break on campus and in the city, office hours, and other helpful details, go to the Student Resource Center's Winter Break Guide, available December 12th at
  • NYU administrative offices, including the Parent Helpline, will also be closed on January 19 for the Martin Luther King, Jr. Holiday.
  • The Department of Public Safety (212-998-2222) and the Wellness Exchange (212-443-9999) will be available 24/7 throughout the break.


School Resources

The undergraduate schools and programs at NYU offer varying support resources specifically for parents of students in their programs.  The following are links to currently available information available for parents.  For those schools and programs not listed, please refer to the Calendars and Contacts link above for a Directory of contacts.

Got A Question?

Ask the
Parent Helpline!

Phone: 212.998.4219

Helpline Hours:
Mon-Fri: 9am to 5pm EST*

*Note that the Parent Helpline phone is only answered when the University is open. For emergencies at anytime, please contact NYU's Department of Public Safety at 212.998.2222 or call 911.

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