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              Jay Jefferson President Moraly Arroyo Vice President Ryan Zenga Treasurer Lea Bradley Secretary Kathryn Kantes Special Events Simon Heo Fundraising Juliette Cumberbatch New Student Representative Reka Antal Tisch Center Club Advisor  Jay Jefferson Webmaster and Editor Moraly Arroyo Assistant Editor Juliette Cumberbatch Content Coordinator Reka Antal Content Coordinator Karen Rancourt Contributing Writer Stanley Turkel Contributing Writer Jeff Wilder Contributing Writer         The Tisch Center at New York University is a dynamic and growing international, educational and research center located in the heart of Manhattan.  The Tisch Center is named for Preston Robert Tisch, a pioneer and visionary who has been recognized throughout the world for his leadership within the hospitality and sports industries. We are the 'Center' at the center of the world, offering an extensive complement of hospitality, tourism, and sports management academic programs of study. Preston Robert Tisch Biography  The City is our Laboratory, the Industry is our Faculty, and our Students are the future of the Profession.  Tisch Center Graduate Website Undergraduate Website M.S. in Hospitality Industry Studies Degree Overview M.S. in Tourism and Travel Management Degree Overview M.S. in Sports Business Degree Overview Graduate Certificate in Customer Relationship Management Certificate Overview Graduate Certificate in Hospitality Industry Studies Certificate Overview Graduate Certificate in Tourism and Travel Management Certificate Overview Graduate Certificate in Sports Business Certificate Overview B.S. in Hotel and Tourism Management Degree Overview B.S. in Sports Management and Leisure Studies Degree Overview  Lalia Rach Associate Dean Mark Warner Director and Clinical Professor Sandra Dove-Lowther Associate Director Reka Antal Program Coordinator  Spring 2004 Term Faculty List  The Tisch Center is a department within the School of Continuing and Professional Studies (SCPS) at New York University. With over 2500 courses offered in a wide array of subjects, SCPS is the world's leading provider of continuing education. SCPS Departments School Website  HTGSS works closely with many administrators in various offices within SCPS. The efforts of these individuals are instrumental in assisting HTGSS with creating and coordinating activities and events for Tisch Center students. David F. Finney Dean SCPS Administrators Administrators List  HTGSS is a proud member of the SCPS Student Clubs. As such, we are governed by the rules and regulations set forth by the SCPS Student Council. The funds utilized by HTGSS for activities and events are provided by budget allocations from the Council. Dennis Castello President Anna Condoulis Advisor SCPS Student Council Council Website |
  
Jonathan TischChairman and CEO, Loews Hotels Company Overview: Headquartered in New York City, Loews Hotels offers distinctive hotels in most major markets in the U.S. and Canada. Loews destinations include the cities of New York, Chicago, Denver, Los Angeles, Nashville, Philadelphia, Washington, D.C., Annapolis, Montreal, Quebec City and New Orleans, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, Tucson, Arizona, St. Pete Beach, FL and California's Coronado Island. Loews Hotels cater to discerning business and leisure travelers and host to the most important business, political and industry association events. Industry Organizations: Chairman, NYC & Company Education: B.S. in Political Science at Tufts University (Boston, Massachusetts) Latest Project: Authored new book entitled The Power of We; Participated in the TLC television program Now Who's Boss? Innovative. Synergistic. Passionate. These are just three words that can be used to describe Jonathan Tisch. However, one word you will never find associated with him is 'typical'. As Chairman and Chief Executive Officer of Loews Hotels, as well as Chairman of NYC and Company, Tisch certainly breaks the proverbial mold of the traditional hotelier or typical businessman. An influential figure in the hospitality and tourism industries, Tisch possesses an almost Zen-like character. He has learned the value of channeling his experiences into a life plan for both personal and professional success. In his new book, The Power of We, he shares detailed accounts from his life, and the valuable lessons derived from each of these experiences. In deed, there are many words that can be used to depict the multidimensional qualities of Jonathan Tisch. But relative to his accomplishments in the hospitality and tourism industries, the word that best describes him is 'Icon.' HTGSS: Considering the fact that you grew up in a family with a hospitality background, were you destined to enter the industry? JT: Growing up in a hospitality family, most definitely provided me an advantage with respects to knowing the hotel industry. I remember when I was a child, I would spend my summers with my family at one of our hotel properties. When I was tired of swimming or playing around with friends, I would go and assist behind the front desk. I would help with the check-in or shuttle bags back and forth from the guest rooms. I think that over the years, I worked almost every possible position in a hotel. But even with that said, during my Senior year at Tufts University, I interned at a local television station. After graduation, I was offered and accepted a job at that station. For three years, I worked as a cinematographer, producer and editor. In fact, I was nominated for two Emmy Awards. I did not win, but it was nice to be nominated.  HTGSS: How were you able to apply your experiences in the entertainment industry to your current positions in the hotel and tourism industries? JT: I am a big believer that the hotel industry is just another form of entertainment. I liken it to a television show made up of thousands of small edits, which when put together present a specific image depicting an experience. Similarly, a hotel's image is comprised of every instance experienced by the guest. Our role as a company is to present a unique and distinct image of Loews hotels, so we strive to make every experience of the guest memorable. A key element in building that perfect image in the mind of the guest, is the hotel employee. This is one of the major areas I discuss in my new book, The Power of We. For a hotel to be successful, you need to partner with your co-workers. HTGSS: What is the image that you want conveyed to guest about Loews Hotels? JT: Essentially, Loews is a collection of one-of-kind hotels. We are a fairly small player in the industry with respects to the number of overall properties. We have a total of 20. But what ties these properties together is also what makes each distinct. At Loews, we do not believe in a cookie cutter approach to our hotels. Instead, we strive to provide our guest with a quality experience in an hotel environment uniquely designed to reflect the local ambiance. Whether it is our Loews Miami Beach Hotel, which three years ago was the first new hotel in South Beach, or our three hotels on the grounds of Universal Studios theme park, or our House of Blues hotel in Chicago, we want our guest to have an experience that is unmatched by other chains. This means that you will never find Loews building a 3-star hotel in a central business district or a 3-star airport hotel. We would rather be small, and offer a truly unique hotel product, rather than build hotels for the sake of adding to our portfolio. HTGSS: What made you decide to write the book, The Power of We? JT: The book evolved from a series of speeches and lectures that I have given throughout the country over the past few years. I began to notice that my message about various topics was resonating with the audience. At its core, the book is meant to explain to people that first, you cannot be all things to all people. Second, you must put aside individual differences, and work together toward the greater good. Third, it is important to create partnerships within the business sector, as well as the general community, if success is to ever be achieved. I feel that society has arrived at a point in time when there must be a switch from a decade of 'me', to a decade of 'we'. That means changing our mentality of pursing greed and excess, and no longer tolerating the corporate shenanigans that have been uncovered over the past few years. We must each be accountable to one another, and work together to achieve mutually beneficial success. HTGSS: Where did you learn the lessons that you detail in the book? JT: Everything I write in the book is based on my 30 plus years in business. I have always tried to learn from my experiences, and then apply those lessons learned to my day-to-day activities. My most basic philosophy is to treat people with respect, and work together toward achieving a successful partnership. HTGSS: Does the book provide any career advice? JT: This book explains that it is good to focus on what you are best at doing. However, I also explain the importance of surrounding yourself with people who compliment your skills. I believe that every individual craves as well as needs success for both financial and emotional reasons. This book is a guide for creating that success for yourself, as well as for those with whom you partner.  HTGSS: What did you gain from your participation on the TLC television program, Now Who's Boss? JT: Well needless to say, my experience on the show was truly unique and memorable. As I mentioned earlier, I have worked in a variety of positions within hotel operations throughout my years in the industry. But returning back to fulfill the duties and responsibilities of some of those positions, now as Chairman and CEO of Loews, most definitely provided me with valuable perspective on the committment and dedication of our employees. This experience clearly demonstrated to me that our employees strive for the highest level of professionalism when performing their duties. Also, I painfully learned that I could never survive in housekeeping. HTGSS: Did your experience on the television program provide insights for improving hotel operations? JT: Most definitely. One of my tasks had me working at the reservations desk. After agonizing along with guests over the slow speed of our computer system, I quickly learned that it was important for us to upgrade our technology in order to enhance the guest experience by providing faster service. I also learned that polyester may be a good fabric with regards to its durability, but when you are a room service employee working in the hot, humid climate of Miami Beach, a polyester uniform is the last thing that you want to be wearing. But again, the most important lesson I gained from participating on the program was the first-hand knowledge of the level of dedication our employees have to our hotel, and just how hard each works to guarantee a memorable experience for our guests. HTGSS: As Chairman of NYC and Company, what role does this organization fulfill with respects to hospitality and tourism in New York City? JT: NYC and Company is a partnership between the private sector and the City in terms of promoting New York City as favorable destination for business or personal travel. Travel and tourism is the second largest industry in New York City, generating over $35 billion dollars, and provides the City with over $1 billion dollars in tax revenues. Furthermore, this industry creates over 288,000 jobs. The promotion of the travel and tourism industry in New York City, when properly funded and supported, has the ability to be one of the most significant generators for economic development and employment opportunities. Essentially, NYC and Company is responsible for effectively utilizing assets provided by the business sector and the City to effectively promote New York City. HTGSS: Why are you such a strong advocate for the expansion of the Javits Center? JT: Other than the rebuilding of downtown Manhattan, I feel that there is no more important capital expenditure project than the expansion of the Javits Center. Currently, at 800,000 square feet, the Javits Center is too small for use by 65 of the largest convention groups in the country. These are groups that can book room nights, spend money at restaurants and various attractions. New York City is losing the potential to generate $1 million dollars a day because the Javits Center is just too small. I have spent 12 years campaigning on the importance of this expansion. We have now been able to achieve consensus amongst the business community and most of the elected officials. I now feel that this is a project whose time has finally arrived. HTGSS: How can students at the Tisch Center best utilize the available resources to their advantage? JT: I have something I call 'Tisch's Tips', and one that I stress to students is that when they graduate, just take a job in the industry, any job, even if it is not the perfect job. The reason I feel this way is because all of the good business people I know, express time and time again, that each has grown and benefitted from all of their past experiences. Thus, these individuals were able to apply the lessons learned from their previous positions to a plan that has led to their current success. I also believe that the Tisch Center students are in a unique position of having access to the world's greatest hotel laboratories—New York City. However, the simple fact of being in New York City is not enough. It is imperative for students to actively pursue the many opportunities that exist to them. This includes seeking employment opportunities, whether internships, part-time or full-time, finding mentors that can help provide career advice, and most importantly, networking within the industry. Students have plenty of occassions to meet key individuals from the hospitality and tourism industries. The Tisch Center lecture series, and the NYU International Hospitality Investment Conference are just two examples of valuable networking opportunities. HTGSS: What skills are most important for students to develop before transitioning into the hospitality and tourism industry as full-time employees? JT: Discipline is a trait that every individual needs to possess. In fact, I do not know any good business person who does not have a high level of discipline. In addition to discipline, I feel that individuals who are successful in business are those that have a good work ethic, strong organizational skills, and can be creative. Simply put, if you are an individual who is creative, willing to take some chances, effectively networks, has a strong sense of self, and possesses discipline, you can and will go far in the hospitality and tourism industries. Go to Industry Insider Archive Go to Main Page |
 Taneika Grant Bronx, New York M.S. in Tourism and Travel Management, January 2006 "I never had a major interest in pursuing a career in the tourism industry, until I attended a lecture by Dr. Warner about the degree programs offered at the Tisch Center. He helped me realize that I could pursue a tourism career, and have the opportunity to work in an industry that I would truly enjoy." Read My Story  Shinyoung Park Seoul, Korea M.S. in Hospitality Industry Studies, May 2005 "I have so much fun living and attending school in New York City. This is a place where a person can be exposed to so many different opportunities and experiences." Read My Story  John Scaggs Eastchester, New York M.S. in Hospitality Industry Studies, May 2005 "As far back as I can remember I have always been drawn to hospitality. We live in a world where people place much emphasis on having fun and diverting attention from their hectic lives." Read My Story 
 John E. Osborn Adjunct Professor "The greatest thrill of being an instructor at the Tisch Center is having the opportunity to bring my real world industry expertise into the classroom." Read Bio Interview Go to Faculty List 
 Breaking the Ice You're standing in a room filled with unfamiliar faces, all of whom are wearing 'Hello my name is' tags. Does the thought of having to introduce yourself make you shiver? Overcome your anxieties and fears, and maximize the benefits from networking opportunities. Learn the Skills 
 NYC & Company Convention and Visitors Bureau NYC & Company is the city's official tourism website. It provides information and assistance with all services and facilities relating to the tourism and convention industries, meeting planners, tour operators, travel agents, individual visitors, and the worldwide news media. Visit the Website Go to Resource Links  Sign up to receive monthly email notices when site content has been updated. |
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