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              Jay Jefferson President Moraly Arroyo Vice President Ryan Zenga Treasurer Lea Bradley Secretary Kathryn Kantes Special Events Simon Heo Fundraising Juliette Cumberbatch New Student Representative Reka Antal Tisch Center Club Advisor  Jay Jefferson Webmaster and Editor Moraly Arroyo Assistant Editor Juliette Cumberbatch Content Coordinator Reka Antal Content Coordinator Karen Rancourt Contributing Writer Stanley Turkel Contributing Writer Jeff Wilder Contributing Writer         The Tisch Center at New York University is a dynamic and growing international, educational and research center located in the heart of Manhattan.  The Tisch Center is named for Preston Robert Tisch, a pioneer and visionary who has been recognized throughout the world for his leadership within the hospitality and sports industries. We are the 'Center' at the center of the world, offering an extensive complement of hospitality, tourism, and sports management academic programs of study. Preston Robert Tisch Biography  The City is our Laboratory, the Industry is our Faculty, and our Students are the future of the Profession.  Tisch Center Graduate Website Undergraduate Website M.S. in Hospitality Industry Studies Degree Overview M.S. in Tourism and Travel Management Degree Overview M.S. in Sports Business Degree Overview Graduate Certificate in Customer Relationship Management Certificate Overview Graduate Certificate in Hospitality Industry Studies Certificate Overview Graduate Certificate in Tourism and Travel Management Certificate Overview Graduate Certificate in Sports Business Certificate Overview B.S. in Hotel and Tourism Management Degree Overview B.S. in Sports Management and Leisure Studies Degree Overview  Lalia Rach Associate Dean Mark Warner Director and Clinical Professor Sandra Dove-Lowther Associate Director Reka Antal Program Coordinator  Spring 2004 Term Faculty List  The Tisch Center is a department within the School of Continuing and Professional Studies (SCPS) at New York University. With over 2500 courses offered in a wide array of subjects, SCPS is the world's leading provider of continuing education. SCPS Departments School Website  HTGSS works closely with many administrators in various offices within SCPS. The efforts of these individuals are instrumental in assisting HTGSS with creating and coordinating activities and events for Tisch Center students. David F. Finney Dean SCPS Administrators Administrators List  HTGSS is a proud member of the SCPS Student Clubs. As such, we are governed by the rules and regulations set forth by the SCPS Student Council. The funds utilized by HTGSS for activities and events are provided by budget allocations from the Council. Dennis Castello President Anna Condoulis Advisor SCPS Student Council Council Website |
 
HSMAIDedicated to keeping its Sales and Marketing members on top of their fields Robert A. Gilbert President and CEO, Hospitality Sales and Marketing Assoc. International Mission Statement: To be the leading source for sales and marketing information, knowledge, business development, and networking for professionals in tourism, travel, and hospitality. Organization Overview: HSMAI is a global organization of sales and marketing professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for both hospitality and sales and marketing management disciplines. Founded in 1927, HSMAI is an individual membership organization comprised of nearly 7,000 members from 35 countries and 60 chapters worldwide. HSMAI's European Division consists of chapters in nine countries, with the largest representation in Norway. Website: www.hsmai.org As President and CEO of the Hospitality Sales and Marketing Association International (HSMAI), Bob Gilbert has spent the past eight plus years successfully navigating the organization through changing times in the industry. Over the course of these years, Gilbert has been able to redefine HSMAI, so that its mission and purpose remains relevant to the needs and desires of the organization's nearly 7,000 members, spanning 35 countries. For those working in sales and marketing for hospitality, travel and tourism, membership in HSMAI represents more than a mere affiliation with a professional society. This organization is instead viewed by these members as an essential resource for achieving success in their respective industries. HTGSS: How did you become associated with HSMAI? RG: I was a student member of HSMAI while attending Cornell as an undergraduate in the hospitality program. After graduating college, I took a position at a management company at which I had interned during school. I stayed at this company for 13 years, advancing up the corporate ladder, and all the while I had maintained my membership with HSMAI, holding various positions within the organization throughout the years. At the time the position for President of HSMAI became available, I already had a position on the Board of International Directors within HSMAI. I remember when I was first approached by the organization regarding the position. I had never considered a career in association management, which is what this position essentially entails. To make a long story short, the Search Committee tried to convenience me that I was the right person for the job, and I told them that they were nuts. I explained that I had no interest in leaving my job, and that I was content with continuing to make my way up the corporate ladder within my company. Six months later, they came back, and again asked me to reconsider. Ultimately, I decided 'yes', and eight and a half years later, I am still extremely happy with my decision. During my time as President, HSMAI has grown exponentially, and the organization is now global, with chapters in a total of 35 countries.  New York Marriott Marquis. (2004) HTGSS: How does HSMAI best serve its members? RG: We are a professional society for sales and marketing individuals working in hospitality, travel and tourism. We have positioned the organization as an instrumental resource for sales and marketing individuals. Thus, we are committment to keeping our members well informed of the latest happenings within their profession. HTGSS: What changes has HSMAI undergone since you have become the President and CEO? RG: Actually, I have spent the last eight plus years working to redefine the organization, which is what every organization must do at some stage in their business cycle. The reason this action was necessary is rooted in the introduction of the franchised hotel concept back in the 1940's and 1950's. It wasn't until the 1970's and 1980's that hotel franchises began to dominate the marketplace. HSMAI, up until that time, was the exclusive organization providing sales and marketing professionals in hospitality, travel and tourism with a forum for exchanging ideas and best practices. But with franchising becoming increasingly more dominate, the sales and marketing professionals were now being trained by the franchise companies. This forced HSMAI to reposition the organization, and modify its business model, in order to maintain relevancy for sales and marketing professionals. And still to this day, HSMAI is committed to being a valuable resource of information, news and training for its members. HTGSS: In what ways has HSMAI become a valuable resources to its members? RG: To start, the organization actively coordinates numerous forums, workshops, focus groups, and conferences on various subjects and topics relative to sales and marketing professionals in the hospitality, travel and tourism industries. Additionally, the organization produces newsletters, and an industry magazine, the HSMAI Marketing Review. Our most recent initiative is the launch of a comprehensive website that provides our members with instant access to all HSMAI resources. An exciting feature on the website is a section titled E-Connect, which provides our members access to sales and marketing resources, including links to hospitality industry companies and organizations, professional development opportunities and industry research. As we all know, the Internet encourages and promotes a free exchange of thoughts and ideas. HSMAI has utilized this tool as a portal for virtually connecting its members to the organization as well as each other, overcoming any geographical boundaries. HTGSS: How is HSMAI structured? RG: The organization is comprised of nearly 7,000 members from 35 countries, and 60 chapters worldwide. Here in the States, most of the chapters are geographically clustered, such as the Big Apple Chapter, the Great Atlanta Chapter, the Fort Lauderdale Chapter, etc. While in the Europe, the chapters are all national chapters, representing an entire country on a national level. So, there is a chapter in Germany that covers all of Germany, one in Switzerland that does the same for that country, and so on. However, we do have what is known as a Global Chapter Charter, which outlines the minimum standards to which every chapter must adhere. As long as these standards are maintained, then the Board of Directors for a particular chapter can determine the activities that best serve members in their area.  HTGSS: Does HSMAI accept student members? RG: I think that student membership is vital to the long term success of HSMAI. I myself am a product of a student chapter. In fact, when I became President, I inherited a situation where the student chapters had been eliminated for a number of years. I made a huge push for us to reestablish the student membership component, and in 1996, HSMAI once again, welcomed students into the organization. What has changed with respect to the student component is the fact that it is now considered a 'student club' verses a 'student chapter', which legally means that these 'student clubs' are sub-chapters of the local chapter. Therefore, the students are members of the local chapter first, and when there are multiple student members from the same school, those students have the option of forming their own student club. This is the case at NYU, which is a student club affiliated with the New York City Big Apple Chapter. HTGSS: What career advice would you provide to the Tisch Center students? RG: Well, I would definitely recommend that any student who is a member of HSMAI attend all local functions. These are great networking opportunities, which could lead to internships, part-time or full-time jobs. I would suggest that students fully explore the various areas of the industry before committing to study a specific concentration. Also, students need to stay abreast of the latest information, news and trends in the industry, by reading the industry publications and online news services. I believe that anyone who plans to be successful in this industry has to have a keen understanding of what we [the sales and marketing profession] do, and how we do it. Go to Association Talk Archive Go to Main Page |
 Taneika Grant Bronx, New York M.S. in Tourism and Travel Management, January 2006 "I never had a major interest in pursuing a career in the tourism industry, until I attended a lecture by Dr. Warner about the degree programs offered at the Tisch Center. He helped me realize that I could pursue a tourism career, and have the opportunity to work in an industry that I would truly enjoy." Read My Story  Shinyoung Park Seoul, Korea M.S. in Hospitality Industry Studies, May 2005 "I have so much fun living and attending school in New York City. This is a place where a person can be exposed to so many different opportunities and experiences." Read My Story  John Scaggs Eastchester, New York M.S. in Hospitality Industry Studies, May 2005 "As far back as I can remember I have always been drawn to hospitality. We live in a world where people place much emphasis on having fun and diverting attention from their hectic lives." Read My Story 
 John E. Osborn Adjunct Professor "The greatest thrill of being an instructor at the Tisch Center is having the opportunity to bring my real world industry expertise into the classroom." Read Bio Interview Go to Faculty List 
 Breaking the Ice You're standing in a room filled with unfamiliar faces, all of whom are wearing 'Hello my name is' tags. Does the thought of having to introduce yourself make you shiver? Overcome your anxieties and fears, and maximize the benefits from networking opportunities. Learn the Skills 
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