Appendix Nine:
"So What" issues

American Association of State Colleges and Universities (AASCU). Wise Choices for Tough Times: Innovative Resource Reallocation Strategies to Strengthen the University. Washington, D.C.: AASCU (1993).

Applebome, Peter. "After Rising Faster Than Inflation for Years, Tuition Begins to Drop at Many Colleges." New York Times (January 24, 1996).

Applebome, Peter. "Rising Cost of College Imperils Nation, Report Says." New York Times (June 18, 1997).

Arenson, Karen W. "Why College Isn't for Everyone." New York Times (August 31, 1997).

Arenson, Karen W. "New York Seeks to Assess Colleges and Universities." New York Times (September 27, 1998).

Arenson, Karen W. "N.Y.U. Sees Profits in Virtual Classes." New York Times (October 7, 1998).

Blystone, Susan Marquardt. "Accountability: A Question of Degrees." Illinois State Today vol. 31, number 2 (Winter 1997).

Breneman, David W. Higher Education: On a Collision Course with New Realities. Boston, MA: ASA (American Student Assistance) (December 1993). Also see Student Report (class file).

Breneman, David W. "Sweeping, Painful Changes." Chronicle of Higher Education, p. B1 (September 8, 1995).

Burd, Stephen. "Rising College Tuition Gets Bipartisan Criticism at House Hearing." Academe Today, internet news posted by The Chronicle of Higher Education (April 24, 1996).

Burd, Stephen. "House Committee Approves Creation of Panel on Rising College Costs." Academe Today, internet news posted by The Chronicle of Higher Education (May 8, 1997).

Burd, Stephen. "Gore Unveils Program to Give Students Web Access to Financial-Aid Accounts" The Chronicle of Higher Education (January 18, 1999).

Burd, Stephen. "Rising Cost of College Could Leave Many Americans Behind, Senators Warn." The Chronicle of Higher Education (February 10, 2000).

Burd, Stephen. "A Grand National Assessment of College Costs Is Cut to Scale." Lawmakers and federal officials decline to ante up, leaving a much smaller study of questionable value. The Chronicle of Higher Education (April 7, 2000).

Burke, Joseph C. and Andrea M. Serban. "Performance Funding for Public Higher Education: Fad or Trend?" New Directions For Institutional Research, No. 97. San Francisco, CA: Jossey-Bass (spring 1998). Student Report only (class file).

Cacciatore, Lawrence. "How Will Colleges and Universities Survive?" Improving and Enhancing the Quality of Student Services at a Time when Resources Continue to Shrink. NYU term paper for Financing Higher Education (May 1995).

Carnevale, Anthony P. et al. "Performance-Based Appropriations: Fad or Wave of the Future?" Chronicle of Higher Education (April 10, 1998).

Carnevale, Dan. "Distance Education Can Bolster the Bottom Line, a Professor Argues." The Chronicle of Higher Education (October 22, 1999).

Carr, Sarah. "A Day in the Life of a New Type of Professor." For faculty members at NYU's online subsidiary, selling goes hand in hand with teaching. The Chronicle of Higher Education (December 15, 2000).

Celis 3d, William. "Penn Proposes Elimination of 3 Departments." New York Times (October 14, 1993).

Chaffee, Ellen E. "TQM in Higher Education." A presentation to the 1992 NASFAA Annual Meeting (July 1992).

Chinni, Dante. "Heaven's Gate." Will gaining admission to one of the nation's elite colleges guarantee a prosperous future -- or just a mountain of debt? Washington Post (April 2, 2006).

Chronicle of Higher Education. "Virginia Colleges Pledge Efficiency If They Are Spared Budget Cuts." In State Notes (September 22, 1993).

Chronicle of Higher Education. "Anxiety Over Tuition: a Controversy in Context." Special section (May 30, 1997).

Council for Aid to Education. "Breaking the Social Contract: The Fiscal Crisis in Higher Education." Report. New York, NY: CAE (1997).

Dolence, Michael G. and Donald M. Norris. Transforming Higher Education; A Vision for Learning in the 21st Century. Washington D.C.: Society for College and University Planning (1995).

Doti, James L. "'Discounts' Make Colleges Much More Affordable for Low-Income Students." Chronicle of Higher Education (February 6, 1998).

Eaton, Judith S. "Investing in American Higher Education: An Argument for Restructuring." New York, NY: Council for Aid to Education (January 5, 1995).

Gates, William. The Road Ahead (revised edition). New York, NY: Penguin (1996).

Gilmore, Jeffrey L. and Duc-Le To. "Evaluating Academic Productivity and Quality." In Hollins, Carol S. (ed.) Containing Costs and Improving Productivity in Higher Education, pp. 35-47. San Francisco, CA: Jossey-Bass (1992). Student Report only (class file).

Goodman, Howard. "Soaring Applications Reinforce Elite Colleges' Image as Gateway to Good Life." Buffalo News (March 10, 1996).

Greengard, Samuel. "Computing in Hand." Smaller and better all the time, hand-held computers have become the tiny superheroes of the mobile office. U.S. Airways Magazine (May 1997).

Gubernick, Lisa and Ashlea Ebeling. "I Got My Degree Through E-Mail." Forbes (June 16, 1997).

Guernsey, Lisa. "NYU Starts For-Profit Unit to Sell On-Line Classes." Chronicle of Higher Education (October 16, 1998).

Hammer, Michael. "Reengineering Work: Don't Automate, Obliterate." Harvard Business Review (July/August 1990).

Hammer, Michael and James Champy. Reengineering the Corporation. New York, NY: HarperCollins (1993).

Hammer, Michael and Steven Stanton. The Reengineering Revolution. New York, NY: HarperBusiness (1994).

Hammer, Michael. Beyond Reengineering: how the process-centered organization is changing our work and our lives. New York, NY: HarperBusiness (1996).

Hammonds, Keith H. et al. "The New University--A Tough Market Is Reshaping Colleges." Business Week (December 22, 1997).

Heller, Karen and Lily Eng. "Higher Education: How High the Price." The Philadelphia Inquirer, five-part series (March 31 to April 4, 1996).

Henry, Tamara. "Congress, Education Officials at Odds on College Cost Controls." USA Today (May 29, 1997).

Higher Education Washington, Inc. (HEWI). "New Technology Products Offer Campuses Streamlined Services." ITSA---Information Technology in Student Aid (newsletter), Volume 2, Issue 6. Washington, D.C.: HEWI (September 1999).

Honan, William H. "State Universities Reshaped In the Era of Budget Cutting." New York Times (February 22, 1995).

Honan, William H. "The Ivory Tower Under Siege." Everyone else downsized; why not the academy? New York Times (January 4, 1998).

Honan, William H. "Panel Suggests Ways to Trim Cost of College." New York Times (January 22, 1998).

Honan, William H. "Some Colleges Are Trimming Tuition Costs." The New York Times (February 3, 1999).>

Jacobson, Robert L. "The 'Virtual College'." NYU to offer 16-credit graduate program entirely through an interactive network. Chronicle of Higher Education (January 27, 1995).

Janofsky, Michael. "District's University Struggles to Survive." New York Times (February 12, 1997).

Kerr, Clark. Preserving The Master Plan: What is to be Done in a New Epoch of More Limited Growth of Resources? An Occasional Paper Published by The California Higher Education Policy Center (October 1994).

Lee, Susan and Daniel Roth. "Educonomics." Forbes (November 18, 1996).

Lennington, R.L. Managing Higher Education as a Business. Phoenix, AZ: Oryx Press/ACE (1996). Student Report only (class file).

Levine, Arthur E. "The Future of Colleges: 9 Inevitable Changes." The Chronicle of Higher Education (October 27, 2000).

Massy, William F. "Improving Strategies for Administration and Support Services." In Anderson and Meyerson (eds) Productivity and Higher Education: Improving the Effectiveness of Faculty, Facilities, and Financial Resources. Peterson's Guides, Inc. (1992).

McPherson, Michael S. and Morton Owen Schapiro. "Preparing for Hard Times Shows Wisdom, Not Pessimism." The Chronicle of Higher Education (April 20, 2001).

Mendels, Pamela. "Recruiting Foreign Students via the Internet." New York Times (August 19, 1998).

Mercer, Joye. "Contracting Out; Colleges are turning to private vendors for more and more campus services." Chronicle of Higher Education (July 7, 1995).

Michels, Stevin A. "Acheiving Efficiency in the Finance of Higher Education: A Goal for Government, Business, and Society." NYU term paper for Financing Higher Education (May 1995).

Miller, Richard A. "Parental Plans and Actions to Finance Higher Education." Journal of Student Financial Aid (NASFAA), Volume 26, Number 1 (Winter 1996).

Mingle, James R. "Goals for Federal/State Policy in the 21st Century: Affordability, Mobility, and Learning Productivity." Paper commissioned for the National Conference on the Best Ways for the Federal Government to Help Students and Families Finance Higher Education (October 8, 1995).

Nicklin, Julie L. "The Hum of Corporate Buzzwords." Colleges look to businesses for advice on restructuring. Chronicle of Higher Education (January 27, 1995).

Noam, Eli M. "Electronics and the Dim Future of the University." Science, Vol. 270 (October 13, 1995).

Noel-Levitz Center, Inc. A Compendium of Successful, Innovative Retention Programs and Practices. 1989-1993 Winners of the Noel-Levitz Retention Excellence Awards. Iowa City, IA (1993).

Olsen, Florence. "E-Commerce May Help Colleges Cut Costs and Paperwork." Institutions see potential for huge savings with revamped purchasing systems. The Chronicle of Higher Education (April 21, 2000).

Passell, Peter. "The New Economics of Higher Education." New York Times (April 22, 1997).

Pew Higher Education Research Program. "A Calling to Account." Policy Perspectives, Vol. 6, No. 2 (July 1995).

Pulley, John L. "Stanford and Duke Consider Staff Cuts to Help Balance Their Budgets." The Chronicle of Higher Education (October 28, 2002).

Rascoe, Beth. "Productivity and Quality in Higher Education." NYU term paper for Financing Higher Education (May 1997).

Rockefeller, Nelson A. Institute of Government. Performance Funding and Budgeting for Public Higher Education: Current Status and Future Prospects. Albany, NY: SUNY (1997).

Rush, Sean C. "Productivity or Quality." In Anderson, Richard E. and Joel W. Meyerson (eds.) Productivity and Higher Education, pages 1-15. Princeton, NJ: Peterson's Guides (1992). Student Report only (class file).

Samuelson, Robert J. "The Wastage in Education." There's a flabbiness in our thinking about schools that poses as high-mindedness. Newsweek (August 10, 1998).

Schmidt, Peter. "Governor of South Carolina Offers to Let Some Public Colleges Go Private." The Chronicle of Higher Education (December 8, 2003).

Skolnik, Michael L. "If the Cut Is So Deep, Where Is the Blood? Problems in Research on the Effects of Financial Restraint." In Breneman, David et al. (eds.) ASHE Reader on Finance in Higher Education, pp. 563-578. Lexington, MA: Ginn Press (1993). Also see Student Report (class file).

Spiers, Joseph. "Don't Let College Costs Rain On Your Retirement." Fortune (July 24, 1995).

Strosnider, Kim. "Report Calls for More Efficiency and Aid to Avert $38-Billion Education Deficit." Chronicle of Higher Education (June 18, 1997).

Tuckman, Bruce W. and Craig F. Johnson. "The Outcome Management Model." In Effective College Management, pages 1-26. New York, NY: Praeger Publishers (1987). Student Report only (class file).

Tully, Shawn. "Finally, Colleges Start to Cut Their Crazy Costs." Fortune (May 1, 1995).

USA Today. "College costs clarified, criticized." (January 15, 1998).

Williams, Jennifer A. "The Net Tuition Revenue Dilemma." Independent study paper (January 1995).

Wilson, Robin. "Innovation or Ruin?: Some see Bennington's chief rejuvenating the college; others say she's destroying it." Chronicle of Higher Education (November 30, 1994).

Winwood, Richard I. Time Management: An Introduction to the Franklin System. Salt Lake City: Franklin Institute (1990).

Woodhams, Fred. "Education Council Begins a Push to Convince Americans That College Is Affordable." ACE announces College Is Possible. Chronicle of Higher Education (October 28, 1998).

Zook, Jim. "Administration Considers Idea of Limiting U.S. Aid at Colleges Where It Finds Student Charges Too High." Chronicle of Higher Education (September 15, 1993).