Skip to Navigation | Skip to Content
Knowledgebase: Services, How-To's, Reference

Files: Adding files to account

<< Back to search results
How do I add a new file to my account?
Solution
There are two modes for uploading (adding) files to your Files account - Basic and Advanced. Basic Upload allows you to browse one file at a time until you have compiled a list of files to upload. Advanced Upload allows you to drag-and-drop files or folders onto the Advanced Upload screen. The upload mode can be easily switched at any time by clicking either the Basic Upload or Advanced Upload links on the Upload screen. The mode you choose will be displayed the next time you upload files.

*Note about Java: Advanced Upload mode requires version 1.5 or higher of the Java plugin available from www.java.com. If you have the plugin installed but it is not version 1.5 or higher, you will experience problems when attempting to use the Advanced mode. If you do not wish to download and install the Java plugin, use Basic Upload.

*Note about Safari: Advanced Upload mode only works with Safari for Mac OS 10.5 (Leopard). If you are using Mac OS 10.4 or below, use Basic Upload, or use Advanced Upload in Mozilla Firefox.

Basic Upload

  1. Navigate to the folder you wish to upload files to.
  2. Click the Upload button.
  3. If in Advanced mode, click on the Basic Upload link.
  4. Browse to the file you wish to upload.
  5. If you wish to upload more files, click Add Files and Browse to the file. Repeat this step for as many files as you wish to upload.
  6. Click Start Upload.

Advanced Upload

  1. Navigate to the folder you wish to upload files to.
  2. Click the Upload button.
  3. If in Basic mode, click on the Advanced Upload link.
  4. You may either drag and drop files and folders onto the drag-n-drop area or you may click Add Files and select files from your local machine.
  5. Click Start Upload.
  6. Should the upload stop or receive an error, click Done to exit the upload page.

If you have chosen to upload a folder, it will be uploaded beneath your current working folder. For example, if you are currently in the Sports folder in your Document Manager screen, and then click the Upload button and choose to upload your Baseball folder, it will appear as Sports/Baseball/.

You may click Stop Upload at any time during the upload. Those files that were successfully uploaded before you stopped uploading will remain in your account.

Overwriting Files

There are two ways in which you may overwrite a file. If you are uploading a file and the system finds a file with the same name in the same location, you may be prompted to overwrite the existing file with a new file. Or, you may use the Overwrite button on the Manage screen to replace the existing file with any other file of your choosing, whether or not the files have the same name.

Overwrite a File

  1. Right-click (CTRL-click on a Mac) on the file, and choose Manage from the drop-down menu.
  2. Click the Overwrite button.
  3. Click the Browse button to locate the file you wish to replace the existing file with.
    Note: The file name does not have to match; however, the extensions must be the same. If you attempt to overwrite a file with a non-matching extension type, you will not receive a notice. The overwritten file will appear in your trash.
  4. Click Start Upload.
  5. You will be returned to your Document Manager, where you can view the new contents of your file.


<< Back to search results