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IT Service Status

*RESTORED* Duke mail service (NYU Poly)

(Updated: 4/2 at 10:03 AM)

ITS has now restored the service listed below. Should you continue to experience any issues, please contact the IT Service Desk (

Thank you for your patience.

Duke mail service (NYU Poly)

*NYU Poly Unscheduled Maintenance* Duke Mail Server: Monday, April 1st from 5PM - 7PM(ET)

(Updated: 4/1 at 1:03 PM)

Please be advised that Poly's IT department will be performing unscheduled maintenance on the Duke mail server.

During this maintenance window, the system will be inaccessible and email delivery & retrieval will be interrupted. The student mail server and staff/faculty who are on Microsoft Exchange will not be affected unless they are trying to reach someone who has a Duke email account.

Updates will be posted to the IT Service Status page ( if necessary. Should you have any questions or concerns, please contact the IT Service Desk (

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause.

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