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*RESTORED* Ask ITS Knowledgebase

(Updated: 3/28 at 7:04 PM)

The Ask ITS knowledgebase service has now been restored. Should you continue to experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your patience.

UPDATE: Ask ITS Knowledgebase Maintenance

(Updated: 3/28 at 6:07 PM)

The previously announced maintenance on the Ask ITS knowledgebase (http://www.nyu.edu/bin/its/status/status.pl?inci=3954) is taking longer than anticipated; the service remains unavailable.

Updates will be posted to the IT Service Status page (www.nyu.edu/its/status/) as they become available. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your patience, and our apologies for any inconvenience that this may cause.

*ITS Unscheduled Maintenance* Ask ITS Knowledgebase: Fri., March 28, 5pm - 5:30pm ET

(Updated: 3/27 at 4:33 PM)

Please be advised that ITS will be performing unscheduled maintenance on the services listed below:

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THURSDAY, MARCH 28
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The following ITS-supported service will be unavailable:
- Ask ITS Knowledgebase (all portals): 5pm - 5:30pm ET
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Updates will be posted to the IT Service Status page (www.nyu.edu/its/status/) if necessary. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause.