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*RESTORED* All Production Services

(Updated: 2/10 at 3:02 PM)



ITS has now restored the services listed below. Currently, we are in the process restoring all ITS supported Admin QA, Test and Development Services. Should you continue to experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your patience.

- Advance
- Albert/SIS
- Blackboard Data Feeds & NYU Classes Data Feeds (automatic updates from SIS)
- BPM (FDF, BATF, BudMod and JEMS pilot)
- Brio Reporting
- Dental Apps
- eAppraisal
- EMPPROD (SIS PeopleSoft Reporting Warehouse)
- eTims
- fame
- HRIS
- Hyperion
- ImageNow
- Interwoven
- ITS Active Directory
- ITS-managed departmental servers
- ITS Print Service
- Lenel
- myTime
- OHM
- Ops Resources DB
- Paybase
- Remedy
- StarRez
- Student Records Reporting Dashboard
- Studio Abroad
- UAR - Universal Accounting and Reconciliation
- University Data Warehouse
- UDW+ Financial Analytics
- Windows File Service
- Workflow apps (Payment Gateway, PASS, JEMS, BudMod, ModTrak, Tuition Remission)

Emergency Maintenance - Sunday, February 10th, Noon-2pm ET

(Updated: 2/9 at 3:22 PM)

ITS has received notification from one of our vendors that we need to perform emergency maintenance on network equipment dedicated to supporting NYU's administrative systems. This action will enable us to maintain stable operation of the equipment. The services listed below will be unavailable for a short period of time as we complete this activity. This maintenance activity is scheduled for this Sunday, February, 10th, beginning at Noon ET. If all goes as expected, systems will be restored to operation no later than 2:00pm ET. ITS will provide an update as soon as maintenance is completed and systems are available.

SERVICES THAT WILL BE UNAVAILABLE:
- Advance
- Albert/SIS
- Blackboard Data Feeds & NYU Classes Data Feeds (automatic updates from SIS)
- BPM (FDF, BATF, BudMod and JEMS pilot)
- Brio Reporting
- Dental Apps
- eAppraisal
- EMPPROD (SIS PeopleSoft Reporting Warehouse)
- eTims
- fame
- HRIS
- Hyperion
- ImageNow
- Interwoven
- ITS Active Directory
- ITS-managed departmental servers
- ITS Print Service
- Lenel
- myTime
- OHM
- Ops Resources DB
- Paybase
- Remedy
- StarRez
- Student Records Reporting Dashboard
- Studio Abroad
- UAR - Universal Accounting and Reconciliation
- University Data Warehouse
- UDW+ Financial Analytics
- Windows File Service
- Workflow apps (Payment Gateway, PASS, JEMS, BudMod, ModTrak, Tuition Remission)
- All ITS-supported Admin QA, Test, and Dev services

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).