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IT Service Status

*UPDATE* NYU Classes Maintenance Canceled: Fri., Jan. 4, 8pm - 12am EST

(Updated: 1/4 at 5:28 PM)

The NYU Classes maintenance originally scheduled for Fri., Jan. 4, 8pm - 12am EST, has been canceled. New information will be posted to the IT Service Status page ( as it becomes available. We apologize for any inconvenience.

*ITS Scheduled Maintenance* Multiple Services: Fri., Jan. 4

(Updated: 1/2 at 12:00 PM)

Please be advised that ITS will be performing scheduled maintenance on the services listed below:

The following ITS-supported services will be unavailable:
- CMS Author: 10pm - midnight ET
- NYU Classes: 8pm - midnight ET

The following ITS-supported services will be impacted:
From 8pm-10pm ET, there will be brief windows during which you may not be able to access the services listed below, or if you are already logged in you may be disconnected and prompted to log in again. If you are working with a form, ITS recommends that you save your work, exit the form, and resume work once maintenance is complete in order to avoid the remote possibility of losing any information. Note that you may be able to access some of these services by following the alternate access links listed on this page:
- Cayuse 424
- DMPTool
- Egencia
- eprintview
- GlobeChek Plus
- HathiTrust
- Housing-Resident Search (StarRez)
- Internet2 Spaces
- NYU Global Idea Exchange
- NYU Survey Service (Qualtrics)
- Online Training (NYU iLearn)
- OrgSync
- Position Posting and Application (PeopleAdmin)
- PSU Wikis
- Smart Evals
- Symplicity AD Life Portfolio
- Symplicity Advocate
- Symplicity SGMS
- Symplicity Welcome Week
- NYUClasses
- RightAnswers
- ServiceNow
- University Tickets
- Workday

Updates will be posted to the IT Service Status page ( if necessary. Should you have any questions or concerns, please contact the IT Service Desk (

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause.

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