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*RESTORED* Ask ITS Knowledgebase "Submit a Request" form

(Updated: 11/14 at 7:58 PM)

ITS has now restored the "Submit a Request" form within the Ask ITS knowledgebase (www.nyu.edu/its/askits/). Should you continue to experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your patience.

*IMPORTANT* Outage: Ask ITS Knowledgebase "Submit a Request" form

(Updated: 11/14 at 7:08 PM)

Please be advised that the "Submit a Request" form within the Ask ITS knowledgebase (www.nyu.edu/its/askits) is currently unavailable. ITS is investigating this issue and will post updates to the IT Service Status page (www.nyu.edu/its/status/) as they become available.

To contact the IT Service Desk while the problem is under investigation, please fill out the alternate form at www.nyu.edu/its/askits/contactus, send e-mail to AskITS@nyu.edu or, in New York, call 212-998-3333. (For contact information at NYU's Global Sites, please see www.nyu.edu/its/askits/helpdesk/.) If you used the Ask ITS knowledgebase Submit a Request form between now and 10pm ET on Tuesday, November 13, please contact the IT Service Desk using one of the alternate methods above to resubmit your question.

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause.