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*UPDATE* : Unscheduled System Outages due to Hurricane Sandy

(Updated: 10/29 at 5:22 PM)




(Updated 10/29 4:30 pm)


At 4:30 pm EDT today (Monday) we will begin bringing down the
remaining priority NYU systems that have been still operating at the
South Data Center, in order to prevent damage to them, as we approach
the height of the storm and anticipate that Con Edison will carry out
their pre-announced power outages in the vicinity.

We expect these SDC systems to be down for at least all of the NYC
business day on Tuesday. We apologize for any inconvenience this may
cause. We will stay in touch if this changes.


SERVICES THAT WILL REMAIN AVAILABLE
- Blackboard
- Digital Library website
- Email Direct
- Files 2.0
- Hemispheric Institute website
- NCDP website
- Nursing website
- NYU Blogs
- NYU Classes
- NYU Directory
- NYU Google Apps for Education (E-mail, Calendar, Docs/Drive etc.
- NYU Lists
- NYU Login and Single-Sign-on
- NYU Survey Service (Qualtrics)
- NYU Traveler
- NYU Wikis
- NYU-NET
- NYUAD website
- NYUHome
- Re:Enlightenment
- Steinhardt website
- Telephones (VOIP phones in departments will not be available if a
local power outage occurs)
- Tisch Interactive Telecommunications Program (ITP) website
- TSOA website
- Wagner website
- Webspace
- WWW (NYU public website)


SERVICES THAT ARE EITHER ALREADY UNAVAILABLE OR WILL NOT BE AVAILABLE
STARTING AT 4:30 PM MONDAY 10/29
- Advance
- All ITS-managed departmental services in the South Data Center
- All QA, Test, and Dev services
- Blackboard Data Feeds (automatic updates from SIS)
- BPM (FDF, BATF, BudMod and JEMS pilot)
- Dental Apps
- eAppraisal
- EMPPROD (SIS PeopleSoft Reporting Warehouse)
- eTims
- Faculty Digital Archive
- fame
- High Performance Computing
- HRIS
- Hyperion
- ImageNow
- Interwoven
- ITS Print Services (Student Printing)
- Luna Image Database
- Mediease - Health Services
- Micros
- myTime
- NYU Stream
- NYU Traveler
- Off-Campus Housing website
- OHM
- Ops Resources DB
- Paybase
- Physics HPC server
- RANYCS server
- Remedy
- SIS/Albert
- Spatial Data Repository
- StarRez
- Student Records Reporting Dashboard
- Studio Abroad
- Turnitin (works with Blackboard Service)
- UAR - Universal Accounting and Reconciliation
- UDW/BRIO
- Windows File Share
- Workflow apps (Payment Gateway, PASS,ePASS, JEMS, BudMod,
ModTrak,Tuition Remission)

IF CON ED CUTS POWER TO THE EAST DATA CENTER, THE FOLLOWING WILL BE UNAVAILABLE:
- ProjTrak
- Turnitin and Live Collaboration (parts of Blackboard)
- Virtual Computing Library (VCL)
- Web Events

*UPDATE* : Unscheduled System Outages due to Hurricane Sandy

(Updated: 10/29 at 12:17 PM)

Con Edison has notified the building manager for our South Data Center (SDC) that there may be a need to cut power to the building as a preventive measure. In that event, the priority systems and services that have been running from that Center will not be available. Those services that will go down if Con Edison disrupts power to that building include: fame, HRIS, MyTime, SIS/Albert, StarRez, Advance and a few others. For a complete list of the services that will be disrupted, please see www.nyu.edu/its/status/.

Many ITS systems and services, including the NYU network, phones, website and email, will remain up and available, even in the event of a Con Edison power outage at our South Data Center. For a complete list of the services that will remain available, please see www.nyu.edu/its/status/.

ALERT UPDATE: Unscheduled System Outages due to Hurricane Sandy

(Updated: 10/29 at 11:16 AM)

All high-priority services remain available. ITS has shut down lower-priority services and these will remain unavailable until after the storm passes. See below for details.

SERVICES THAT REMAIN AVAILABLE
- Blackboard
- Email Direct
- Files 2.0
- Nursing website
- NYUAD website
- NYUHome
- NYU Blogs
- NYU Classes
- NYU Google Apps for Education (E-mail, Calendar, Docs/Drive etc.)
- NYU Lists
- NYU Survey Service (Qualtrics)
- NYU Traveler
- NYU Wikis
- Telephones (VOIP phones will not be available if a power outage occurs)
- Webspace
- WWW (NYU public website)

SERVICES THAT WILL REMAIN AVAILABLE UNLESS THERE IS A POWER OUTAGE IN
LOWER MANHATTAN
- Advance
- Blackboard Data Feeds (automatic updates from SIS)
- Dental Apps
- Digital Library Services
- fame
- HRIS
- Mediease
- Health Services
- myTime
- NYU Stream
- Off-Campus Housing website
- Ops Resources DB
- Paybase
- Remedy
- Spatial Data Repository
- SIS/Albert
- StarRez
- Micros
- UDW/BRIO
- Virtual Computing Lab (VCL)
- Workflow apps (Payment Gateway, PASS, JEMS, BudMod, ModTrak)

SERVICES THAT ARE NOT AVAILABLE
- All QA, Test, and Dev services
- BPM (FDF, BATF, BudMod and JEMS pilot)
- eAppraisal
- EMPPROD (SIS PeopleSoft Reporting Warehouse)
- eTims
- Faculty Digital Archive
- High Performance Computing
- Hyperion
- ImageNow
- Interwoven
- ITS Print Services (Student Printing)
- Luna Image Database
- OHM
- Student Records Reporting Dashboard
- Studio Abroad
- UAR - Universal Accounting and Reconciliation


2. Services began shutting down on MONDAY, OCTOBER 29 at 9:30AM EDT
- All ITS-managed departmental services in the South Data Center
- Windows File Share

ITS continues to be in touch with the business owners associated with these services.

ITS is also working with our co-location service clients on arrangements for their systems.

All services will be made available as soon as possible depending upon
power availability and damage from the storm.

NETWORKING
Due to high winds, we may lose NYU-NET network connectivity to the following buildings, which are connected via microwave:
- 80 Lafayette Residence Hall
- 250 Park Avenue South
- 400 Broome Street Residence Hall
- Grammercy Green Residence Hall

It is our expectation that the rest of NYU-NET will remain available. NYU is served by four different Internet Service Providers (ISPs). If their facilities are damaged or their networks are overburdened, network traffic on- and off-campus could be compromised.

ITS WALK-IN LOCATIONS
ITS walk-in locations in New York will remain closed while NYU-NY is closed; please see the NYU Information Alerts website for the latest information (see below). The IT Service Desk will remain available by phone at 212-998-3333 and by e-mail at AskITS@nyu.edu.

STAYING UP-TO-DATE
ITS will post updates and system availability information to the IT Service Status Page as needed: www.nyu.edu/its/status. University-wide information alerts are available at www.nyu.edu/info.alert.