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IT Service Status

*RESTORED* University Data Warehouse(UDW) Service Degradation

(Updated: 8/28 at 12:01 PM)

ITS has now resolved the University Data Warehouse(UDW)performance issue. Should you continue to experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Thank you for your patience.

*UPDATE* University Data Warehouse(UDW) Service Degradation

(Updated: 8/22 at 4:34 PM)

Please be advised that we are still experiencing performance degradation issues in the form of system slowness on the University Data Warehouse (UDW). ITS is continues to work on remediating the situation.

As a result, the following services may currently be experiencing slowness:
- AP Workflow
- BRIO Reporting
- BudMod
- Enrollment/Retention Reporting
- ePASS
- JEMS
- Mediease
- Modtrak
- NYU Traveler
- NYU Traveler (Old)
- PASS
- Tuition Remission
- xPASS

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

Service Degradation: University Data Warehouse(UDW)

(Updated: 8/22 at 11:52 AM)

Please be advised that we are experiencing performance degradation issues in the form of system slowness on the University Data Warehouse (UDW). ITS is working to remediate the situation.

As a result, the following services may currently be experiencing slowness:
- AP Workflow
- BRIO Reporting
- BudMod
- Enrollment/Retention Reporting
- ePASS
- JEMS
- Mediease
- Modtrak
- NYU Traveler
- NYU Traveler (Old)
- PASS
- Tuition Remission
- xPASS

Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).


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