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*RESTORED* Ask ITS Knowledgebase "Submit a Request" feature
(Updated: 8/24 at 3:24 PM)
ITS has now restored the Ask ITS Knowledgebase (www.nyu.edu/its/askits) "Submit a Request" feature. Should you continue to experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).
Thank you for your patience.
Outage: Ask ITS Knowledgebase "Submit a Request" feature
(Updated: 8/17 at 5:40 PM)
Please be advised that the Ask ITS knowledgebase "Submit a Request" feature is currently unavailable. The vendor has been informed and is investigating this issue. The remainder of the Ask ITS knowledgebase is functioning as expected at www.nyu.edu/its/askits.
In the meantime, online requests to the IT Service Desk can be emailed to AskITS@nyu.edu or submitted via the help form at www.nyu.edu/its/askits/contactus; you can also call the IT Service Desk: www.nyu.edu/its/askits/helpdesk/.
Thank you for your cooperation and patience, and our apologies for any inconvenience that this may cause.