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ALL SERVICES RESTORED

(Updated: 7/22 at 5:33 PM)

ITS has now restored all services listed below. Thank you for your cooperation and continued support. Should you experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/) .

Thank you for your patience.

- Academic Appointment DB (ADB)
- Administrative Portal
- Advance (AWA)
- Albert (a.k.a. SIS/Albert)
- AP Workflow
- Brio Reporting
- BudMod
- College of Nursing website
- Columbus
- Columbus-Reporting
- Core (Bursar Application)
- Dental Apps (Chair Scheduling, IQ Sessions)
- Departmental servers (including server hosting and co-location)
- Deutches Haus Web App (OAA app)
- eAppraisal
- Enrollment/Retention Reporting
- ePASS
- fame
- Facilities and Construction Management Website
- Funding Disbursement Form (FDF)
- High Performance Computing (HPC)
- Housing-Resident Search
- HRIS Batch
- HRIS Benefit Interfaces
- HRIS Online
- HRIS Payroll Interfaces
- HR Status Notification
- Hyperion System
- Hyperion DRM
- iModules
- Interwoven Worksite MP ( Document Management)
- ITS Print Service
- JEMS
- Maximus ERS
- Mediease
- Modtrak
- NYU Stream
- NYU Off-campus Housing Website
- NYU Traveler Admin
- Occupational Health Manager (OHM)
- Off-Campus Housing website
- OHM-HR
- Online Training (NYU iLearn)
- PASS
- Paybase
- Payment Gateway
- Payment Image Retrieval System (PIRS)
- Position Posting and Application (PeopleAdmin)
- Pre-Approval Travel Form (PATF)
- ProjTrak
- Remedy 7
- Scantrak (Dental)
- SIS/Albert
- SIS EPM Reporting Database
- Space Allocation
- Spatial Data Repository
- Time Keeping (myTime)
- Tuition Remission
- Universal Accounting Reconciliation
- University Data Warehouse
- VCL (Virtual Computer Lab)
- WebAMI
- Web Payroll
- ITS Windows file sharing
- xPASS

Thank you for your cooperation and continued support of our efforts to make NYU's systems more highly available and resilient. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

RESTORED: Multiple Services (Admin Portal, Albert, SIS, ePass, PASS, WebAMI, and more)

(Updated: 7/22 at 3:51 PM)

ITS has now restored the services listed below. Should you experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/) . ITS will continue to send updates as systems become available.

Thank you for your patience.

- Administrative Portal
- Albert (a.k.a. SIS/Albert)
- ePass
- iModules
- Maximus ERS
- ModTrak
- Occupational Health Manager (OHM)
- OHM-HR
- PASS
- Payment Gateway
- ProjTrak
- Scantrak (Dental)
- SIS/Albert
- WebAMI
- Web Payroll
- xPASS

The following services were restored earlier today:

- Advance (AWA)
- Dental Apps (Chair Scheduling, IQ Sessions)
- eAppraisal
- fame
- HRIS Batch
- HRIS Benefit Interfaces
- HRIS Online
- HRIS Payroll Interfaces
- HR Status Notification
- Hyperion
- Time Keeping (myTime)

RESTORED: Advance, Dental Apps, eAppraisal, HRIS, myTime

(Updated: 7/22 at 2:44 PM)

ITS has now restored the services listed below. Should you experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/) . ITS will continue to send updates as systems become available.

Thank you for your patience.

- Advance (AWA)
- Dental Apps (Chair Scheduling, IQ Sessions)
- eAppraisal
- HRIS Batch
- HRIS Benefit Interfaces
- HRIS Online
- HRIS Payroll Interfaces
- HR Status Notification
- Time Keeping (myTime)


The following services were restored earlier today:

- fame
- Hyperion

RESTORED: fame, Hyperion

(Updated: 7/22 at 1:55 PM)

ITS has now restored the service(s) listed below. Should you experience any issues, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/) .

Thank you for your patience.

- fame
- Hyperion

*UPDATE* Update on South Data Center Outage

(Updated: 7/22 at 12:12 PM)

The commissioning of the generators at the South Data Center which began this Friday, July 20 is complete. The network is restored and ITS is now in the process of beginning to restore services. Updates will be provided as services become available. The services currently unavailable and being restored are listed below:


- Academic Appointment DB (ADB)
- Administrative Portal
- Advance (AWA)
- Albert (a.k.a. SIS/Albert)
- AP Workflow
- Brio Reporting
- BudMod
- College of Nursing website
- Columbus
- Columbus-Reporting
- Core (Bursar Application)
- Dental Apps (Chair Scheduling, IQ Sessions)
- Departmental servers (including server hosting and co-location)
- Deutches Haus Web App (OAA app)
- eAppraisal
- Enrollment/Retention Reporting
- ePASS
- fame
- Facilities and Construction Management Website
- Funding Disbursement Form (FDF)
- High Performance Computing (HPC)
- Housing-Resident Search
- HRIS Batch
- HRIS Benefit Interfaces
- HRIS Online
- HRIS Payroll Interfaces
- HR Status Notification
- Hyperion System
- Hyperion DRM
- iModules
- Interwoven Worksite MP ( Document Management)
- ITS Print Service
- JEMS
- Maximus ERS
- Mediease
- Modtrak
- NYU Stream
- NYU Off-campus Housing Website
- NYU Traveler Admin
- Occupational Health Manager (OHM)
- Off-Campus Housing website
- OHM-HR
- Online Training (NYU iLearn)
- PASS
- Paybase
- Payment Gateway
- Payment Image Retrieval System (PIRS)
- Position Posting and Application (PeopleAdmin)
- Pre-Approval Travel Form (PATF)
- ProjTrak
- Remedy 7
- Scantrak (Dental)
- SIS/Albert
- SIS EPM Reporting Database
- Space Allocation
- Spatial Data Repository
- Time Keeping (myTime)
- Tuition Remission
- Universal Accounting Reconciliation
- University Data Warehouse
- VCL (Virtual Computer Lab)
- WebAMI
- Web Payroll
- ITS Windows file sharing
- xPASS

Thank you for your cooperation and continued support. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).

**REMINDER** Multiple NYU Services Unavailable: Fri., July 20, 8pm ET - Sun., July 22, noon ET

(Updated: 7/16 at 4:09 PM)

This is a reminder that ITS will be commissioning generators at the South Data Center which will require an outage from Friday, July 20 at 8pm ET through Sunday, July 22 at noon ET. These generators are critical to providing continued systems availability to many NYU services in the event of an extended power failure at the South Data Center.

You will not be able to access the services listed below during this maintenance period:

- Academic Appointment DB (ADB)
- Administrative Portal
- Advance (AWA)
- Albert (a.k.a. SIS/Albert)
- AP Workflow
- Brio Reporting
- BudMod
- College of Nursing website
- Columbus
- Columbus-Reporting
- Core (Bursar Application)
- Dental Apps (Chair Scheduling, IQ Sessions)
- Departmental servers (including server hosting and co-location)
- Deutches Haus Web App (OAA app)
- eAppraisal
- Enrollment/Retention Reporting
- ePASS
- fame
- Facilities and Construction Management Website
- Funding Disbursement Form (FDF)
- High Performance Computing (HPC)
- Housing-Resident Search
- HRIS Batch
- HRIS Benefit Interfaces
- HRIS Online
- HRIS Payroll Interfaces
- HR Status Notification
- Hyperion System
- Hyperion DRM
- iModules
- Interwoven Worksite MP ( Document Management)
- ITS Print Service
- JEMS
- Maximus ERS
- Mediease
- Modtrak
- NYU Stream
- NYU Off-campus Housing Website
- NYU Traveler Admin
- Occupational Health Manager (OHM)
- Off-Campus Housing website
- OHM-HR
- Online Training (NYU iLearn)
- PASS
- Paybase
- Payment Gateway
- Payment Image Retrieval System (PIRS)
- Position Posting and Application (PeopleAdmin)
- Pre-Approval Travel Form (PATF)
- ProjTrak
- Remedy 7
- Scantrak (Dental)
- SIS/Albert
- SIS EPM Reporting Database
- Space Allocation
- Spatial Data Repository
- Time Keeping (myTime)
- Tuition Remission
- Universal Accounting Reconciliation
- University Data Warehouse
- VCL (Virtual Computer Lab)
- WebAMI
- Web Payroll
- ITS Windows file sharing
- xPASS

Thank you for your cooperation and continued support of our efforts to make NYU's systems more highly available and resilient. Should you have any questions or concerns, please contact the IT Service Desk (www.nyu.edu/its/askits/helpdesk/).