Speak with a Counselor

StudentLink Center, Manhattan

Phone

212-998-4444

Fax 212-995-4661 (Important! Please include the student's University I.D. number on all faxed pages.)

StudentLink Center, Brooklyn

Phone

212-998-4444

Fax 212-995-4661 (Important! Please include the student's University I.D. number on all faxed pages.)

Office Hours

Fall and Spring Semesters:
Monday, Tuesday and Friday: 9:00 a.m. to 5:00 p.m.
Wednesday and Thursday: 9:00 a.m. to 6:00 p.m.

Periods when classes are not in session:
Monday through Friday 9:00 a.m. to 5:00 p.m.

The StudentLink Centers close at 4:00 p.m. on the day before a holiday, recess period or holiday weekend. Please see the NYU Office Holiday Calendar.

Telephone Tips

Office of Financial Aid telephone lines can be quite busy during certain times of the year: (1) from April 1 to May 15, when our prospective freshmen are choosing their college; (2) from July 1 to August 15, when the fall bills have been issued; and (3) during registration.

During the remainder of the year, most calls are answered with little waiting time. To reach a financial aid counselor right away, we suggest that you (1) call Tuesday or Thursday (Mondays are the busiest); (2) call between 9 and 11 a.m. or 3:30 and 5 p.m.; and (3) use NYU Albert to obtain routine information about your award or the status of your financial aid application.

You may also send an email to financial.aid@nyu.edu instead of phoning.  Our staff will review your message and respond as quickly as possible.