Within ITS, Faculty Technology Services (FTS) provides a special focus on NYU faculty and graduate students' technology needs in support of teaching, learning, and research. In addition to operating three high-end studios and providing expert help and training in the development of web-based materials for use in instruction, research, and publication, FTS recently launched an outreach program.
The FTS Outreach Program
In the past, faculty, staff, and administrators have occasionally reported that they were not sure where to go or whom to contact within Information Technology Services (ITS) when they had a question or needed assistance. ITS initiated the FTS Outreach Program in response to such feedback.
Under the program, FTS has designated individual ITS staff members who act as Outreach Coordinators assigned to specific schools and academic departments. These FTS Outreach Coordinators serve as points of contact regarding ITS services. In addition, each coordinator is partnered with the appropriate Subject Specialists in the Division of the Libraries, in order to better enable the effective delivery of information to faculty members about the NYU Libraries and ITS services available and of particular interest to them. Faculty or graduate students with questions or concerns about these services can contact the Outreach Coordinator for their School or department, by sending email to the appropriate address listed in the table in the sidebar.
Three FTS Studios
For those seeking to use digital media, specialized software, or Internet resources to contribute to their instruction and scholarship, FTS technologists can provide expert help with all phases of project development, including the selection of equipment, software, and media, and the adaptation and authoring of new material in a multimedia/Web environment.
FTS operates three studios offering high-end equipment and software and expert assistance:
Advanced Media Studio
The NYU Advanced Media Studio (AMS) is a state-of-the-art facility and arts technology resource for the NYU arts and science community.
The AMS provides professional services in a broad range of areas, in addition to offering faculty advisement and training, artist-in-residence sponsorship, research support, and client workshops. More information and a range of in-house documentation can be found at www.nyu.edu/its/ams. (See the related article in this issue, From Fine Arts to Robotics to Biology: Laser Service at the ITS Advanced Media Studio.)
NYU Digital Studio
The Digital Studio is NYU's gateway to digital services in support of scholarship and teaching. NYU faculty can visit the Digital Studio, located on the second floor of Bobst Library, to use digital media equipment, receive assistance from Digital Studio lab assistants, and gain access to various supported technologies. The Studio is run collaboratively by ITS and the Division of Libraries. More information can be found at www.nyu.edu/its/studio. (See the related article in this issue, Anytime, Anywhere: How Video & Audio Podcasts Can Benefit Teaching & Learning.)
NYU Data Service Studio
The NYU Data Service Studio brings together staff, software, statistical computing, and data collection resources in one convenient location to support NYU research and scholarship. More information can be found at http://library.nyu.edu/dataservice. (See the related article in this issue, Survey Sampling & Software.)
Another popular service provided by FTS is training for faculty in the use of NYU Blackboard, the online learning management system. Blackboard training is available in a variety of forms, including online video tutorials and group sessions.
For more information, or to sign up for training, visit www.nyu.edu/its/blackboard/training.
ABOUT THE AUTHOR
Lillian Moran is a Faculty Technology Specialist within ITS Faculty Technology Services.