by Keith Allison
Apr 30, 2012
Beginning in summer 2012, a new and improved knowledgebase service, dubbed Ask IT, will be rolled out to replace the knowledgebase currently available at www.nyu.edu/its/askits. The new knowledgebase will both expand the amount of information available to the NYU community (as well as IT Service Desk support staff), and offer a variety of new and easier ways to access solutions to many of the University’s most common—and uncommon—technology questions.
Connect - Information Technology at NYU, Technical Support | Article