The User Advisory Group (UAG) was established early in 2012. Its initial purpose was to help inform the transition from Blackboard to NYU Classes, make recommendations on customization of the local NYU instance of the Sakai base code for NYU Classes, and give faculty a greater voice in the configuration of NYU’s educational software packages. As educational technology use has expanded beyond the LMS, the UAG now provides user-focused recommendations on a range of platforms, including NYU Web Publishing (WordPress) and Global Home.


The UAG is made up of representatives from all NYU Schools and Programs, including NYU-Global. UAG membership is composed of faculty members and instructional technologists who work closely with faculty; its focus is articulating user needs for educational technology, broadly defined.

UserEcho tool

Mission and Place in Educational Technology Governance

The User Advisory Group is a recommendatory committee intended to capture the needs of our user community; it develops granular User Needs Reports (see below) both on topics that its own members surface, and at the behest of other governing committees. It is not a decision-making committee; its recommendations must be reviewed by the policy-making committees to which it reports before final review and potential adoption. The UAG’s User Needs Reports inform the landscape reviews of available platforms for meeting particular needs (e.g., web conferencing) that the Instructional Technology Committee conducts. The UAG:

  • Reviews requests for the adoption of specific features, tools, and platforms that come from any faculty or administrative body (after they pass an IT review on technical and security grounds), recommending to NYU IT whether or not a pilot is advisable, and, if so, at what scale (e.g., restricted to particular programs, or for interested faculty University-wide);
  • Develops User Needs Reports for specific educational technology areas (e.g., high-stakes testing, accessibility tools, etc.);
  • Designs comprehensive surveys for user analysis of NYU Classes, NYU Web Publishing, and pilot projects;
  • Evaluates educational technology pilots and makes recommendations to NYU IT on their continuation, expansion, or discontinuation;
  • Recommends priorities for implementation of NYU educational tools to NYU IT on a twice-yearly cycle.

UAG Executive Committee


Robert Squillace, Co-Chair
(since Sept, 2012)
Associate Dean for Academic Affairs, Clinical Professor, Liberal Studies
Jenny Kijowski, Co-Chair
(since February, 2018)
Educational Technologist, Gallatin School of Individualized Study
Clea Mahoney
(since 2018)
eLearning Specialist, NYU Information Technology

Committee Members

Andre Adler
Clinical Associate Professor Physics, Liberal Studies, Faculty of Arts and Science
Meredith Broussard
Assistant Professor, Arthur L. Carter Journalism Institute
Gina Canterucci
Assistant Director, Global Academic Planning, Academic Support, Global Programs
Amy Cordileone
Clinical Assistant Professor, Music and Performing Arts Professions, Steinhardt
Sean Diaz
Educational Technologist, Learning Science, Stern School of Business
Maja Djukic
Associate Professor, Rory Meyers College of Nursing
Elise Eisenberg
Senior Director Of Informatics, Technology and Informatics Services, College of Dentistry
Andrew Greene
Senior Educational Technologist , FAS Ed Tech
Jessie Guy
Associate Director of Online Learning, Technology Based Learning, NYU Tandon School of Engineering
Melanie Hackney
Language Lecturer, Department of French Literature, Thought and Culture, Faculty of Arts and Science
Jessica Hamlin
Visiting Assistant Professor, Art and Art Professions, Steinhardt
Niurvys Hechavarria
Faculty Resources Administrator, Silver School of Social Work
Lauren Kehoe
Undergraduate Instruction and Outreach Librarian, NYU Libraries
Yona Jean-Pierre
Director, Faculty Innovations, Academic Affairs, NYU Tandon School of Engineering
Trace Jordan
Clinical Professor, College Core Curriculum, Faculty of Arts and Science
Michelle Kelly
Language Lecturer, Expository Writing
Kathrina LaPorta
Visiting Assistant Professor, Department of French Literature, Thought, and Culture, Faculty of Arts and Science
Matthew Leingang
Clinical Professor, Courant Institute of Mathematical Sciences
Claire Menegus
Senior Instructional Technologist, Administration & Finance-Tech Services, Steinhardt, Education and Human Development
Kristopher Moore

Senior Instructional Media & Technology Specialist and Team Lead
Lillian Moran
Senior Educational Design Technologist, NYU College of Dentistry
Charles Mueller
Clinical Associate Professor, Department of Nutrition and Food Studies, Steinhardt
James Nguyen
Instructional Technologist, Rory Meyers College of Nursing
Joyce A O'Connor
Interim Associate Dean, Academic Affairs, Clinical Associate Professor, Director of Technology Enhanced Education, NYU College of Public Health
Scott Palmer
Coordinator for Instructional Technology and Digital Initiatives, NYU-Florence
Jeff Pasch
Director, Academic Application Development, Application Development, NYU IT
Elisa Rincon
Senior eLearning Specialist and Team Lead, Instructional Technology Tools and Services, NYU IT
Jenni Rodda
Manager, Digital Media and Computer Services, Institute of Fine Arts
Henry Samelson
Education Technology Specialist, School of Social Work
Timothy Schaffer
Educational Technology Specialist, FAS/LS Educational Technology
Craig Schott
Administrative Aide II, Academic Programs, Robert F Wagner Graduate School of Public Service
Malik Singleton
eLearning Specialist, NYU IT
Johan Starr
Instructional Technologist, Digital Media and Computer Services, Institute of Fine Arts
Johanna Warshaw
Clinical Assistant Professor, Basic Science and Craniofacial Biology, College of Dentistry
Chris Zakrzewski
Director, Educational Technology, Center for Academic Excellence and Support, School of Professional Studies
Brane Zivkovic
Teacher ,Undergraduate Film, Tisch School of the Arts