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Program Services

The Program Services Office (PSO) is:

  • A service center for project management, business process improvement, business change management and service delivery redesign across NYU’s administrative systems and services. 
  • A liaison between administrative functions and Information Technology. 
  • A strategic partner in developing the vision and roadmap for administrative systems and services across the Global Network University (GNU). 

pso services

PSO Projects & Initiatives

The PSO is currently involved in a number of the University's administrative systems initiatives and projects.

The University Data Warehouse Plus (UDW+) is a program aimed at establishing decision support services around reporting and analytics. Over time, the UDW+ will replace the current University Data Warehouse architecture.
ServiceLink The ServiceLink initiative seeks to transform the user experience and administrative services for the NYU Community across the GNU. The multi-phased project also involves the implementation of ServiceNow, a new tool to create and manage requests.
PeopleSync PeopleSync (live as of May 31, 2014) provides a simplified way for NYU faculty and employees to access and manage their HR and payroll information.
Brooklyn Integration
(Finance Integration)
Integrate NYU Poly School of Engineering into NYU's existing finance infrastructure.

Resources & More Information

Renaud Fournier
Assistant V.P. and Executive Head, Program Services Office

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