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Information Technology

NYU Information Technology (NYU IT) is responsible for the delivery and evolution of University-wide services, infrastructure, policies, and plans for University students, faculty, administrators, and staff. NYU IT staff and resources support the broad spectrum of University activities. Service is our focus and concern.

Office of the Vice Presidents

The Office of the Vice Presidents for Information Technology provides leadership and coordination of University IT strategy, governance, policies, and services. It is responsible for:

  • Leadership of NYU IT & Alignment with NYU Direction
  • Coordination of NYU IT Strategy & Governance
  • Stewardship of NYU IT Resources

OVPs Org Chart (PDF)

IT Governance

IT governance at NYU is accomplished by NYU leadership’s formal engagement in setting IT strategy and priorities and processes through which the VPs and NYU IT get advice and feedback from the NYU community.

Governance Groups include:

  • Teaching & Learning
  • Administration
  • Research
  • Community Life
  • Infrastructure
    The CIO Council, the group of IT leads and CIOs from NYU Schools is a key player in Infrastructure governance.

NYU IT Misson

Connect NYU faculty, students, staff & affiliates with the people & other resources - at NYU & beyond - that they require, in order to achieve their goals.

NYU IT Values

  • People, in a culture promoting innovation & learning.
  • Service excellence
  • Accountable transparency
  • Continuous improvement
  • Collaborative partnership

The NYU IT groups listed below provide the following services:

.edu Services

  • High Performance Computing
  • Research Computing Services
  • Computing & innovation labs
  • Web/Mobile/Social/Portal
  • Digital Library
  • Identity Management
  • Cloud services

.edu Org Chart (PDF)

Service, Security & Compliance (SSC)

  • IT Communications (internal and client-facing)
  • IT Policy & Compliance
  • Service Desk (8-3333 in NYC)
  • Desktop Support & Videoconferencing Support
  • Service Delivery for global sites
  • ServiceLink and Service Management
  • Technology Security Services & Risk Management

SSC Org Chart (PDF)

Teaching & Learning With Technology (TLT)  

  • Support for NYU IT Tools for Teaching and Learning
  • Technology Enhanced Course and Curricular Design
  • Digital Media and Video Creation

TLT Org Chart (PDF)

Technology Operations Services (TOS)  

  • Cloud services coordination
  • Data Center Management
  • Database, Systems and Storage Administration
  • Emergency response coordination
  • Enterprise Applications
  • Global Command Center
  • Global Network Infrastructure
  • IT Project Management
  • Telephone and videoconferencing infrastructure

TOS Org Chart (PDF)


Thomas A. Delaney
Vice President for Global Technology & Chief Global Technology Officer


Marilyn McMillan
Vice President, Information Technology & Chief Information Technology Officer


David Ackerman
Chief Digital Officer & Associate Vice President, .edu Services


Kitty Bridges
Chief Services Officer & Deputy CGTO/CITO, Service, Security & Compliance


Doug Carlson
Chief Technology Operations Officer & Associate Vice President, Technology Operations Services


Ben Maddox
Chief Instructional Technology Officer & Deputy CGTO/CITO, Teaching & Learning With Technology


Sherif Samaan
Deputy Chief Technology Operations Officer & Associate Vice President, Technology Operations Services


Heather Stewart
Associate Vice President, Strategy & IT Governance

laura tretner

Laura Tretner
Associate Vice President for Resource Management Services

Organizational Chart
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